SurveyJS

Frequently Asked Questions about SurveyJS

Who are SurveyJS?

SurveyJS is a software development company that specializes in creating powerful tools for building surveys and forms. Their main focus is on providing developers with flexible and robust solutions for data collection and analysis.

What are SurveyJSs products?

SurveyJS offers a variety of products, including SurveyJS Creator, a visual editor for building surveys; SurveyJS Library, a JavaScript library for integrating surveys into web applications; and SurveyJS Analytics, which provides insights into survey results.

What services do SurveyJS offer?

SurveyJS primarily provides software development kits (SDKs), libraries, and tools for survey creation and data analysis. They also offer documentation, support, and community resources to assist developers in using their products effectively.

What type of companies do SurveyJSs products suit?

SurveyJSs products are suitable for a variety of companies, including startups, small and medium-sized enterprises (SMEs), and large corporations across sectors such as education, healthcare, market research, and customer feedback.

How much does SurveyJSs product cost?

SurveyJS offers different pricing tiers based on the product and usage. The basic features are available for free, while advanced features and additional support may require a paid plan. For specific pricing details, it is advisable to check their official website.

Does SurveyJS offer a free trial?

Yes, SurveyJS provides a free tier for basic use of their products, allowing users to test the functionality before committing to a paid plan.

What discounts does SurveyJS offer on their products?

SurveyJS may offer discounts for educational institutions, non-profit organizations, or during promotional periods. It is recommended to visit their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with SurveyJS?

SurveyJS is transparent about its pricing structure. However, users should review the terms of service and pricing details to understand any potential costs associated with advanced features or additional support.

Who uses SurveyJSs products?

SurveyJS products are used by developers, researchers, marketers, and companies looking to gather data through surveys and forms. Their tools cater to both technical and non-technical users.

What are the main features of SurveyJSs products/services?

Main features of SurveyJS include a user-friendly survey editor, robust data collection options, customisation capabilities, integration with various platforms, and analytics tools to interpret survey results.

How does SurveyJS compare to its competitors?

SurveyJS stands out for its developer-friendly approach, offering extensive customisation and integration options. Compared to competitors, it may provide greater flexibility for technical users looking to embed surveys into web applications.

Is SurveyJSs platform easy to use?

SurveyJS is designed with usability in mind, featuring an intuitive interface for creating surveys. Developers familiar with JavaScript will find it particularly accessible.

How easy is it to set up SurveyJSs product or service?

Setting up SurveyJS products typically involves straightforward integration into existing web applications. Comprehensive documentation is available to guide users through the setup process.

Is SurveyJS reliable?

SurveyJS is considered reliable, with a strong track record of updates and user support. They prioritise maintaining a robust platform to ensure consistent performance for users.

Does SurveyJS offer customer support?

Yes, SurveyJS offers customer support through various channels, including documentation, community forums, and direct assistance for paying customers.

How secure is SurveyJS’s platform?

SurveyJS takes security seriously, employing standard practices to protect user data. They provide information on their security measures in their privacy policy and terms of service.

Does SurveyJS integrate with other tools or platforms?

Yes, SurveyJS supports integration with various platforms and tools, including popular frameworks and back-end services, enabling seamless data collection and management.

Can I use SurveyJS on mobile devices?

SurveyJS is designed to be responsive and can be used on mobile devices, allowing users to create and complete surveys on smartphones and tablets.

What do users say about SurveyJS?

User feedback on SurveyJS highlights its flexibility, ease of use, and powerful features. Many users appreciate the customisation options and the support provided by the community and the company.

What are the pros and cons of SurveyJS?

Pros include customisability, ease of integration, and a supportive community. Cons may include a learning curve for non-technical users and limitations in certain advanced features in the free tier.

How can I purchase SurveyJS’s services?

Users can purchase SurveyJS services directly through their website, where they can choose from various pricing plans based on their needs.

What is the cancellation or refund policy for SurveyJS?

SurveyJS typically provides a clear cancellation and refund policy, details of which can be found on their website. It is advisable to review these terms before making a purchase.

What are the common use cases for SurveyJS?

Common use cases for SurveyJS include customer feedback collection, employee satisfaction surveys, educational assessments, and market research surveys.

Why choose SurveyJS over other options?

SurveyJS offers a unique combination of flexibility, integration capabilities, and a developer-friendly environment, making it an appealing choice for those needing a tailored survey solution.

How easy is it to set up SurveyJS?

Setting up SurveyJS is generally easy, with clear documentation and examples available to help users integrate the tools into their applications quickly.

Does SurveyJS offer training or tutorials?

Yes, SurveyJS provides a range of tutorials, documentation, and community resources to help users learn how to use their products effectively.

What languages does SurveyJS support?

SurveyJS supports multiple languages, allowing users to create surveys in various languages to accommodate diverse audiences.

What problems does SurveyJS solve?

SurveyJS helps users efficiently collect data, streamline the survey creation process, and gain insights from responses, addressing the need for effective data management and analysis.

Is SurveyJS worth the investment?

For organisations needing a flexible and powerful survey solution, SurveyJS can be a valuable investment, particularly for those looking for customisation and integration capabilities.