Sustain

Frequently Asked Questions about Sustain

Who are Sustain?

Sustain is a software company focused on providing innovative solutions that help businesses manage and improve their sustainability practices effectively. They aim to empower organisations to track, measure, and enhance their environmental impact through advanced technology.

What are Sustains products?

Sustain offers a range of products designed to assist organisations in sustainability reporting, carbon footprint tracking, and compliance management. Their main product is a comprehensive sustainability management platform that integrates data collection, analysis, and reporting tools.

What services do Sustain offer?

Sustain provides consulting services, training workshops, and ongoing support to help businesses implement and optimise their sustainability strategies. They also offer tailored solutions to meet specific organisational needs.

What type of companies do Sustains products suit?

Sustains products are suitable for a variety of companies, including those in manufacturing, retail, and corporate sectors, as well as non-profit organisations that prioritise sustainability and environmental responsibility.

How much does Sustains product cost?

The pricing for Sustains products varies based on the specific needs and scale of the organisation. For detailed pricing information, prospective customers are encouraged to contact Sustain directly for a customised quote.

Does Sustain offer a free trial?

Yes, Sustain offers a free trial of their platform, allowing potential customers to explore its features and functionalities before committing to a purchase.

What discounts does Sustain offer on their products?

Sustain may offer discounts for long-term commitments or bulk purchases. It is advisable to inquire directly with their sales team for specific discount opportunities.

Are there any hidden fees or additional costs with Sustain?

Sustain is transparent about its pricing structure. However, additional costs may arise from custom integrations or specific consultancy services. It is recommended to clarify any potential extra fees during the initial consultation.

Who uses Sustains products?

Sustains products are used by sustainability officers, compliance managers, and corporate social responsibility teams across various industries, including Fortune 500 companies and governmental organisations.

What are the main features of Sustains products/services?

Main features include real-time data tracking, comprehensive reporting tools, compliance management, and user-friendly dashboards that facilitate decision-making related to sustainability initiatives.

How does Sustain compare to its competitors?

Sustain differentiates itself from competitors through its user-friendly interface, comprehensive data analytics capabilities, and commitment to customer support. A detailed comparison can be made on specific features and pricing based on individual needs.

Is Sustains platform easy to use?

Yes, Sustains platform is designed with user experience in mind, featuring intuitive navigation and clearly defined functionalities that cater to users of all technical backgrounds.

How easy is it to set up Sustains product or service?

Setting up Sustains products is straightforward, with guided onboarding processes and support from their team to ensure a smooth implementation.

Is Sustain reliable?

Sustain is recognised for its reliability, supported by a robust infrastructure and positive user testimonials regarding system uptime and performance.

Does Sustain offer customer support?

Yes, Sustain provides comprehensive customer support, including email, phone, and live chat options to assist users with any inquiries or issues.

How secure is Sustain’s platform?

Sustain takes data security seriously, implementing robust security measures and compliance with industry standards to protect user information and data integrity.

Does Sustain integrate with other tools or platforms?

Yes, Sustains platform is designed to integrate seamlessly with various other tools and software, enhancing its functionality and allowing for a more comprehensive sustainability management approach.

Can I use Sustain on mobile devices?

Sustains platform is optimised for mobile use, allowing users to access key features and data on-the-go through mobile devices.

What do users say about Sustain?

User feedback on Sustain highlights its ease of use, effective data analytics, and excellent customer support, indicating a generally positive user experience.

What are the pros and cons of Sustain?

Pros include a user-friendly interface, comprehensive features, and strong customer support. Cons may involve the initial setup time and potential costs for customisations.

How can I purchase Sustain’s services?

Interested customers can purchase Sustains services directly through their website or by contacting their sales team for personalised assistance.

What is the cancellation or refund policy for Sustain?

Sustain’s cancellation and refund policy is outlined during the purchase process, and users are encouraged to review it carefully. Generally, requests for cancellation and refunds should be directed to customer support.

What are the common use cases for Sustain?

Common use cases include tracking carbon emissions, preparing sustainability reports, ensuring compliance with regulations, and improving overall corporate sustainability strategies.

Why choose Sustain over other options?

Sustain offers a unique combination of user-friendly technology, comprehensive features, and strong support, making it a compelling choice for organisations looking to improve their sustainability practices.

How easy is it to set up Sustain?

Setting up Sustain is designed to be a straightforward process, aided by detailed guides and support from the Sustain team to ensure users can get started quickly.

Does Sustain offer training or tutorials?

Yes, Sustain provides training sessions and tutorials to help users maximise the benefits of the platform and understand its various features.

What languages does Sustain support?

Sustain currently supports multiple languages, enabling a wider range of users to effectively utilise the platform.

What problems does Sustain solve?

Sustain addresses challenges related to sustainability reporting, data management, compliance tracking, and overall environmental impact assessment, helping organisations become more accountable and efficient in their sustainability efforts.

Is Sustain worth the investment?

Many users find Sustain to be a worthwhile investment due to its ability to streamline sustainability processes, improve reporting accuracy, and enhance compliance management, leading to long-term benefits for organisations.