Tablemanager

Frequently Asked Questions about TableManager

Who are TableManager?

TableManager is a Belgian company that provides an innovative online platform for managing restaurant reservations and table bookings. The platform is designed to streamline the booking process for both restaurants and customers, enhancing the overall dining experience.

What are TableManagers products?

TableManager offers a reservation management system that includes features such as real-time availability, customer relationship management, and table layout design. The platform can be customised to suit the specific needs of various dining establishments.

What services do TableManager offer?

TableManager provides services such as online reservation management, customer data analytics, and integration with various point-of-sale systems. They also offer support and training for users to maximise the benefits of their platform.

What type of companies do TableManagers products suit?

TableManagers products are suitable for a wide range of dining establishments, including restaurants, cafés, bars, and bistros. The platform caters to both small independent operators and larger restaurant chains.

How much does TableManagers product cost?

Pricing for TableManagers services varies depending on the size of the establishment and the specific features required. Potential users are encouraged to contact TableManager directly for a personalised quote based on their needs.

Does TableManager offer a free trial?

Yes, TableManager typically offers a free trial period for new users, allowing them to explore the platforms features before committing to a subscription.

What discounts does TableManager offer on their products?

TableManager may offer promotional discounts or packages, especially for long-term subscriptions or multiple locations. It is advisable to check their website or contact their sales team for the latest offers.

Are there any hidden fees or additional costs with TableManager?

TableManager aims to be transparent with its pricing. However, users should review the terms and conditions to understand any potential additional costs that may arise, such as integration fees or charges for extra features.

Who uses TableManagers products?

TableManagers products are used by restaurant owners, managers, and staff who require an efficient system for managing reservations and customer interactions. The platform is designed to enhance the operational efficiency of dining establishments.

What are the main features of TableManagers products/services?

Main features include real-time table management, online booking capabilities, customer relationship management tools, and detailed analytics to help restaurants optimise their operations and improve customer satisfaction.

How does TableManager compare to its competitors?

TableManager competes with other reservation systems by offering a user-friendly interface, flexible customisation options, and excellent customer support. Users often appreciate its comprehensive features tailored specifically for the restaurant industry.

Is TableManagers platform easy to use?

Yes, TableManagers platform is designed with usability in mind, allowing restaurant staff to navigate easily and manage reservations efficiently. Training resources are available to assist new users.

How easy is it to set up TableManagers product or service?

Setting up TableManagers services is straightforward, typically involving account creation, configuration of table layouts, and integration with existing systems. Support is available to assist during the setup process.

Is TableManager reliable?

TableManager is considered a reliable solution, with a focus on uptime and performance. The platform is designed to handle high volumes of reservations seamlessly, making it a trusted choice for many establishments.

Does TableManager offer customer support?

Yes, TableManager provides customer support through various channels, including email and phone. They also offer resources such as FAQs and tutorials to help users effectively utilise the platform.

How secure is TableManager’s platform?

TableManager places a strong emphasis on security, implementing industry-standard measures to protect user data and transactions. Regular updates and monitoring ensure the platform remains secure against potential threats.

Does TableManager integrate with other tools or platforms?

Yes, TableManager is designed to integrate with various point-of-sale systems, payment processors, and other tools commonly used in the restaurant industry, allowing for a seamless workflow.

Can I use TableManager on mobile devices?

TableManager is optimised for mobile use, allowing restaurant staff to manage reservations and communicate with customers from smartphones and tablets, enhancing flexibility and efficiency.

What do users say about TableManager?

Users generally provide positive feedback about TableManager, highlighting its user-friendly interface, comprehensive features, and responsive customer support as key strengths.

What are the pros and cons of TableManager?

Pros include an easy-to-use interface, robust feature set, and excellent customer support. Cons may include the need for internet connectivity and potential costs for advanced features.

How can I purchase TableManager’s services?

Interested users can purchase TableManager’s services directly through their website, where they can sign up for a free trial or contact the sales team for more information on pricing and subscriptions.

What is the cancellation or refund policy for TableManager?

TableManager has a cancellation policy that allows users to discontinue their subscription at any time, although specific terms regarding refunds should be reviewed in their policy documentation.

Who uses TableManager?

TableManager is used by a variety of dining establishments, including independent restaurants, chain restaurants, cafés, and bars, all seeking to improve their reservation management processes.

What are the common use cases for TableManager?

Common use cases include managing online reservations, tracking customer preferences, and analysing booking patterns to optimise seating arrangements and enhance customer service.

Why choose TableManager over other options?

Choosing TableManager may be beneficial for those seeking a tailored solution for the restaurant industry that offers robust functionality, ease of use, and dedicated customer support.

How easy is it to set up TableManager?

Setting up TableManager is designed to be user-friendly, with step-by-step guidance available. Many users report a smooth initial setup process with support readily accessible.

Does TableManager offer training or tutorials?

Yes, TableManager provides training resources and tutorials, helping users to understand the platforms features and maximise their use of the system.

What languages does TableManager support?

TableManager primarily supports multiple languages, catering to a diverse user base in Belgium and beyond. Specific language availability can be confirmed on their website.

What problems does TableManager solve?

TableManager addresses common challenges in the restaurant industry, such as managing reservations efficiently, improving customer interaction, and analysing data to enhance service and operational effectiveness.

Is TableManager worth the investment?

Many users find TableManager to be a worthwhile investment due to its ability to streamline operations, improve customer satisfaction, and ultimately drive revenue for dining establishments.