Frequently Asked Questions about Tellow

Who are Tellow?

Tellow is a financial management platform based in the Netherlands, designed specifically for freelancers and small businesses. The platform simplifies accounting and invoicing processes, enabling users to manage their finances efficiently.

What are Tellows products?

Tellow offers a comprehensive range of products including an invoicing tool, expense tracking, financial reporting, and integration with banking services. The platform is tailored to meet the needs of freelancers and small business owners.

What services do Tellow offer?

Tellow provides services such as automated invoicing, expense management, real-time financial insights, and integration with various banking platforms. They also offer support for tax filings and compliance.

What type of companies do Tellows products suit?

Tellows products are particularly suitable for freelancers, sole proprietors, and small businesses looking for an easy-to-use accounting solution that simplifies financial management.

How much does Tellows product cost?

Tellow operates on a subscription-based pricing model, with different plans available depending on the features required. Prices typically start from a basic monthly fee, which may vary based on the selected plan.

Does Tellow offer a free trial?

Yes, Tellow offers a free trial period for new users, allowing them to explore the platform and its features before committing to a paid subscription.

What discounts does Tellow offer on their products?

Tellow occasionally provides discounts or promotional offers, particularly for annual subscriptions. It is advisable to check their website for any current promotions.

Are there any hidden fees or additional costs with Tellow?

No, Tellow is transparent about its pricing structure, and there are no hidden fees. Users will only pay for the subscription plan they select.

Who uses Tellows products?

Tellows products are used by freelancers, small business owners, and sole traders who need a straightforward accounting solution to manage their finances efficiently.

What are the main features of Tellows products/services?

Main features include automated invoicing, expense tracking, financial reporting, bank integration, and tax compliance support, which help users maintain their financial records effortlessly.

How does Tellow compare to its competitors?

Tellow is known for its user-friendly interface and specific focus on the needs of freelancers and small businesses, distinguishing it from competitors that may cater to larger enterprises or offer more complex solutions.

Is Tellows platform easy to use?

Yes, Tellows platform is designed with user experience in mind, making it accessible even for those with limited accounting knowledge.

How easy is it to set up Tellows product or service?

Setting up Tellow is straightforward, with a guided onboarding process that helps users configure their accounts and integrate necessary financial data seamlessly.

Is Tellow reliable?

Yes, Tellow is a reliable platform with a robust infrastructure aimed at ensuring data integrity and availability, making it a trusted choice for financial management.

Does Tellow offer customer support?

Yes, Tellow offers customer support via email and a help centre, where users can access resources and assistance for any inquiries or issues.

How secure is Tellow’s platform?

Tellow prioritises security, implementing advanced encryption and data protection measures to safeguard user information and financial data.

Does Tellow integrate with other tools or platforms?

Yes, Tellow integrates with various banking platforms and financial tools, allowing users to streamline their financial processes and maintain accurate records.

Can I use Tellow on mobile devices?

Tellow offers a mobile-friendly version of its platform, enabling users to manage their finances on the go through their smartphones or tablets.

What do users say about Tellow?

Users generally appreciate Tellow for its ease of use, time-saving features, and effective financial management capabilities, although some may seek additional advanced features found in more complex accounting software.

What are the pros and cons of Tellow?

Pros include its user-friendly design, automation features, and tailored offerings for freelancers and small businesses. Cons may include limitations in advanced functionalities compared to larger accounting systems.

How can I purchase Tellow’s services?

Users can purchase Tellow’s services directly from their website by selecting a subscription plan that suits their needs and completing the sign-up process.

What is the cancellation or refund policy for Tellow?

Tellow offers a cancellation policy that allows users to cancel their subscriptions at any time. Refunds may be available depending on the specific circumstances, which can be clarified by contacting customer support.

What are the common use cases for Tellow?

Common use cases include invoicing clients, tracking expenses, generating financial reports, and managing compliance with tax regulations, making it an essential tool for freelancers and small business owners.

Why choose Tellow over other options?

Tellow is specifically designed for freelancers and small businesses, offering tailored features, ease of use, and competitive pricing, making it a preferred choice for its target audience.

Does Tellow offer training or tutorials?

Yes, Tellow provides various resources including tutorials and guides to help users understand and maximise the use of the platform effectively.

What languages does Tellow support?

Tellow primarily supports Dutch, as it caters to the Dutch market, but may also offer resources in English for broader accessibility.

What problems does Tellow solve?

Tellow addresses common financial management challenges faced by freelancers and small businesses, including invoicing, expense tracking, and compliance with tax regulations, simplifying these processes significantly.

Is Tellow worth the investment?

For freelancers and small business owners seeking a straightforward and efficient accounting solution, Tellow is generally considered a worthwhile investment due to its tailored features and ease of use.