Tenon

Frequently Asked Questions about Tenon.io

Who are Tenon.io?

Tenon.io is a web accessibility testing and remediation platform designed to help organisations ensure their digital content is accessible to all users, including those with disabilities. The company provides tools and services that facilitate compliance with accessibility standards such as WCAG (Web Content Accessibility Guidelines).

What are Tenon.ios products?

Tenon.io offers a suite of products that include automated accessibility testing tools, manual testing services, and consulting services aimed at helping businesses integrate accessibility into their web development processes.

What services do Tenon.io offer?

Tenon.io provides a range of services including automated accessibility testing, manual audits, training sessions, and consulting to assist organisations in developing accessible websites and applications.

What type of companies do Tenon.ios products suit?

Tenon.ios products are suitable for a variety of companies, including small businesses, large enterprises, government agencies, and educational institutions that need to ensure their digital content is accessible to all users.

How much does Tenon.ios product cost?

Pricing for Tenon.ios products varies based on the specific services and tools required. They offer several subscription plans and custom pricing options tailored to the needs of different organisations. For exact pricing details, it is recommended to contact Tenon.io directly.

Does Tenon.io offer a free trial?

Yes, Tenon.io offers a free trial for users to evaluate their accessibility testing tools. Interested users can sign up on their website to access the trial version.

What discounts does Tenon.io offer on their products?

Tenon.io occasionally provides discounts for non-profit organisations, educational institutions, and bulk purchases. Users are encouraged to inquire about available discounts when contacting Tenon.io.

Are there any hidden fees or additional costs with Tenon.io?

Tenon.io is transparent about its pricing structure. However, additional costs may arise if organisations require bespoke services or additional support beyond the standard offerings. It is advisable to clarify any potential extra costs during the initial consultation.

Who uses Tenon.ios products?

Tenon.ios products are used by web developers, accessibility specialists, project managers, and compliance officers across various industries who are responsible for ensuring digital accessibility.

What are the main features of Tenon.ios products/services?

Main features include automated accessibility testing, comprehensive reporting, manual testing options, integration with existing development workflows, and support for various accessibility standards.

How does Tenon.io compare to its competitors?

Tenon.io differentiates itself with a focus on providing customisable accessibility solutions and thorough manual testing services, in addition to automated tools. It is often regarded for its user-friendly interface and comprehensive support.

Is Tenon.ios platform easy to use?

Yes, Tenon.ios platform is designed to be user-friendly, with a straightforward interface that simplifies the process of running accessibility tests and interpreting results.

How easy is it to set up Tenon.ios product or service?

Setting up Tenon.ios services typically involves creating an account and following the guided setup process. Most users find it easy to integrate Tenon.io into their existing workflows.

Is Tenon.io reliable?

Yes, Tenon.io is considered a reliable platform for accessibility testing, with a robust performance record and positive feedback from users regarding its accuracy and support.

Does Tenon.io offer customer support?

Yes, Tenon.io provides customer support through various channels, including email and online resources, to assist users with any issues or questions they may have.

How secure is Tenon.io’s platform?

Tenon.io prioritises security and implements measures to protect user data and ensure compliance with relevant data protection regulations.

Does Tenon.io integrate with other tools or platforms?

Yes, Tenon.io offers integration capabilities with various development and project management tools, allowing users to incorporate accessibility testing into their existing workflows seamlessly.

Can I use Tenon.io on mobile devices?

Tenon.io’s platform is web-based and can be accessed from mobile devices, although the full functionality is best experienced on desktop or laptop computers.

What do users say about Tenon.io?

Users generally report positive experiences with Tenon.io, highlighting its ease of use, comprehensive testing capabilities, and responsive customer support.

What are the pros and cons of Tenon.io?

Pros: Comprehensive testing options, user-friendly interface, good customer support.
Cons: May require additional customisation for specific needs, pricing can vary based on usage.

How can I purchase Tenon.io’s services?

Services can be purchased directly through the Tenon.io website, where users can choose a suitable plan and complete the registration process.

What is the cancellation or refund policy for Tenon.io?

Tenon.io has a clear cancellation policy, allowing users to cancel their subscriptions at any time. However, refunds may depend on the terms of the specific subscription. It is advisable to review the policy on their website or contact support for detailed information.

Who uses Tenon.io?

Tenon.io is used by a diverse range of professionals, including web developers, content creators, accessibility consultants, and organisations committed to improving their digital accessibility.

What are the common use cases for Tenon.io?

Common use cases include auditing websites for accessibility compliance, training teams on accessibility best practices, and integrating accessibility checks into the web development lifecycle.

Why choose Tenon.io over other options?

Tenon.io is chosen for its combination of automated and manual accessibility testing, its focus on customisation, and the level of support provided to users, which can be advantageous for organisations looking for comprehensive accessibility solutions.

How easy is it to set up Tenon.io?

Setting up Tenon.io is straightforward, with clear instructions provided during the sign-up process, making it accessible even for users with limited technical expertise.

Does Tenon.io offer training or tutorials?

Yes, Tenon.io offers training resources and tutorials to help users understand how to utilise the platform effectively and implement accessibility best practices.

What languages does Tenon.io support?

Tenon.io primarily supports English, but it is designed to accommodate users from various regions and can handle multiple languages in its accessibility checks.

What problems does Tenon.io solve?

Tenon.io addresses the challenges of ensuring web accessibility compliance, helping organisations identify and rectify accessibility issues to make their digital content accessible to all users.

Is Tenon.io worth the investment?

Many users find Tenon.io to be a valuable investment due to its comprehensive testing capabilities, support, and the importance of accessibility in reaching a broader audience and complying with legal standards.