TheyDo

Frequently Asked Questions about TheyDo

Who are TheyDo?

TheyDo is a company that focuses on providing tools for product teams to manage and streamline their product development processes. Their platform is designed to facilitate collaboration, enhance visibility, and improve the overall efficiency of product management.

What are TheyDos products?

TheyDo offers a product management platform that includes features for product roadmapping, user feedback collection, and prioritisation of tasks. Their tools are designed to help teams align on goals and track progress effectively.

What services do TheyDo offer?

TheyDo offers various services including onboarding support, training sessions, and customer support. These services are aimed at helping teams maximise the use of their product management tools.

What type of companies do TheyDos products suit?

TheyDos products are well-suited for small to medium-sized enterprises (SMEs), as well as larger organisations that require efficient product management solutions. Companies across various industries that focus on product development can benefit from their offerings.

How much does TheyDos product cost?

The pricing for TheyDos products varies based on the plan and features selected. They provide a tiered pricing model, which is available on their website for more detailed information.

Does TheyDo offer a free trial?

Yes, TheyDo offers a free trial for potential customers to explore their platform and assess its suitability for their needs before committing to a paid plan.

What discounts does TheyDo offer on their products?

TheyDo occasionally offers discounts for annual subscriptions or promotions. It is advisable to check their website or subscribe to their newsletter for updates on any current offers.

Are there any hidden fees or additional costs with TheyDo?

TheyDo aims to maintain transparency in their pricing, and there are typically no hidden fees. However, users should review the specific terms of their subscription for any potential additional costs related to premium features or add-ons.

Who uses TheyDos products?

TheyDos products are used by product managers, project teams, and stakeholders involved in product development across various sectors, including technology, healthcare, and consumer goods.

What are the main features of TheyDos products/services?

Main features of TheyDos platform include product roadmapping tools, user feedback collection, task prioritisation, collaboration features, and reporting capabilities to track product performance.

How does TheyDo compare to its competitors?

TheyDo is known for its user-friendly interface and comprehensive feature set, which compares favourably to competitors in the product management space. Customers often highlight its ease of use and integration capabilities.

Is TheyDos platform easy to use?

Yes, TheyDos platform is designed with user experience in mind, making it intuitive and straightforward for users to navigate and utilise its features effectively.

How easy is it to set up TheyDos product or service?

Setting up TheyDos product is generally straightforward, with guided onboarding processes and resources available to assist new users in configuring their accounts and understanding the platform.

Is TheyDo reliable?

TheyDo is considered a reliable platform, with a track record of consistent performance and uptime, as well as positive feedback from users regarding its stability.

Does TheyDo offer customer support?

Yes, TheyDo provides customer support through various channels, including email and an online help centre, to assist users with any questions or issues they may encounter.

How secure is TheyDo’s platform?

TheyDo employs industry-standard security measures to protect user data, including encryption and secure data storage practices, ensuring that users information is safe and secure.

Does TheyDo integrate with other tools or platforms?

Yes, TheyDo offers integrations with various other tools and platforms commonly used in product management and team collaboration, allowing for seamless data sharing and workflow automation.

Can I use TheyDo on mobile devices?

TheyDos platform is accessible on mobile devices through a responsive web design, allowing users to manage their product workflows on the go.

What do users say about TheyDo?

Users generally report positive experiences with TheyDo, particularly praising its user-friendly interface, comprehensive features, and effective customer support.

What are the pros and cons of TheyDo?

Pros include an intuitive user interface, robust feature set, and strong customer support. Cons may involve the learning curve for some advanced features and potential limitations in customisation for specific workflows.

How can I purchase TheyDos services?

TheyDo’s services can be purchased through their website, where users can select a suitable plan and complete the registration process online.

What is the cancellation or refund policy for TheyDo?

TheyDo typically offers a cancellation policy that allows users to cancel their subscriptions at any time. Refund policies may vary, so it is advisable to check their terms for detailed information.

What are the common use cases for TheyDo?

Common use cases for TheyDo include managing product roadmaps, gathering user feedback, prioritising features, and facilitating team collaboration on product development projects.

Why choose TheyDo over other options?

TheyDo may be preferred over other options due to its user-friendly design, comprehensive feature set, and strong focus on improving product management processes for teams.

How easy is it to set up TheyDo?

Setting up TheyDo is generally straightforward, with user-friendly prompts and resources that guide new users through the initial setup process.

Does TheyDo offer training or tutorials?

Yes, TheyDo provides training resources and tutorials to help users understand how to effectively use the platform and its features.

What languages does TheyDo support?

TheyDo primarily supports English, but they may offer additional language options as they expand their user base. Users should check their website for the most current information.

What problems does TheyDo solve?

TheyDo addresses challenges related to product management, such as lack of visibility in development processes, difficulties in gathering user feedback, and ineffective prioritisation of product features.

Is TheyDo worth the investment?

Many users find that TheyDo provides significant value by improving product management efficiency and team collaboration, making it a worthwhile investment for organisations focused on product development.