ThreatLocker

Frequently Asked Questions about ThreatLocker

Who are ThreatLocker?

ThreatLocker is a cybersecurity company that specialises in application whitelisting and endpoint protection. Established to help organisations secure their IT environments, ThreatLocker aims to provide comprehensive solutions to prevent unauthorised access and malware attacks.

What are ThreatLockers products?

ThreatLocker offers a range of products focused on cybersecurity, including application whitelisting, ringfencing, storage control, and endpoint protection solutions. These products are designed to enhance security by controlling what applications can run on endpoints and managing data access.

What services do ThreatLocker offer?

ThreatLocker provides services that include cybersecurity assessments, deployment of security solutions, ongoing support and maintenance, as well as training for IT staff on utilising their products to maintain a secure environment.

What type of companies do ThreatLockers products suit?

ThreatLockers products are suitable for a wide range of companies, particularly those in regulated industries such as finance, healthcare, and education, where data security and compliance are paramount. They also cater to small and medium-sized enterprises (SMEs) looking to enhance their cybersecurity posture.

How much do ThreatLockers products cost?

The cost of ThreatLockers products can vary depending on the specific solutions and the scale of implementation required. Pricing details are typically provided upon consultation, allowing for tailored quotes based on the needs of the organisation.

Does ThreatLocker offer a free trial?

Yes, ThreatLocker offers a free trial of their products. This allows potential customers to evaluate the effectiveness of their solutions before making a purchase decision.

What discounts does ThreatLocker offer on their products?

ThreatLocker may offer discounts based on volume purchases or long-term commitments. Specific promotional offers can vary, so it is advisable to contact ThreatLocker directly for the most current information on discounts.

Are there any hidden fees or additional costs with ThreatLocker?

ThreatLocker is transparent about its pricing, and there are generally no hidden fees. However, additional costs may arise from optional services, such as advanced support or training sessions, which should be discussed during initial consultations.

Who uses ThreatLockers products?

ThreatLocker’s products are used by IT professionals, cybersecurity teams, and organisations across various sectors, including healthcare providers, financial institutions, and educational organisations, all seeking to enhance their cybersecurity measures.

What are the main features of ThreatLockers products/services?

The main features of ThreatLockers products include application whitelisting, which allows only approved applications to run; ringfencing that isolates applications to mitigate risks; storage control for managing access to sensitive data; and comprehensive reporting tools for monitoring security incidents.

How does ThreatLocker compare to its competitors?

ThreatLocker distinguishes itself from competitors by focusing on application whitelisting and providing a user-friendly interface for managing security policies. Its solutions are designed to be comprehensive yet easy to implement, setting it apart in the cybersecurity landscape.

Is ThreatLockers platform easy to use?

Yes, ThreatLocker’s platform is designed with user experience in mind, offering an intuitive interface that simplifies the management of security policies and application access, making it accessible even for users with limited technical expertise.

How easy is it to set up ThreatLockers product or service?

Setting up ThreatLocker’s products is generally straightforward, as they provide detailed documentation and support during the installation process. The time required for setup may vary based on the size of the organisation and the complexity of the IT environment.

Is ThreatLocker reliable?

ThreatLocker has established a reputation for reliability in the cybersecurity industry. Their solutions are built to provide robust protection against a variety of cyber threats, and they have received positive feedback from users regarding performance stability.

Does ThreatLocker offer customer support?

Yes, ThreatLocker offers customer support to assist users with any inquiries or issues that may arise. Their support team is accessible through various channels, including email and phone, ensuring timely assistance.

How secure is ThreatLockers platform?

ThreatLocker employs industry-standard security practices and protocols to ensure the safety of its platform. Their focus on application whitelisting significantly reduces the risk of unauthorised access and malware infections.

Does ThreatLocker integrate with other tools or platforms?

ThreatLocker supports integration with various IT management and security tools, allowing organisations to streamline their cybersecurity efforts and enhance overall protection through complementary solutions.

Can I use ThreatLocker on mobile devices?

ThreatLocker primarily focuses on endpoint protection for desktop and server environments. While mobile device support may be limited, users should consult with ThreatLocker for any specific capabilities regarding mobile integration.

What do users say about ThreatLocker?

User reviews of ThreatLocker are generally positive, highlighting the effectiveness of their application whitelisting approach and the ease of use of their platform. Many users appreciate the responsive customer support and the proactive security measures provided.

What are the pros and cons of ThreatLocker?

Pros of ThreatLocker include robust application whitelisting, user-friendly interface, reliable customer support, and effective protection against threats. Cons may include limited mobile device support and the need for initial setup and configuration time.

How can I purchase ThreatLockers services?

ThreatLockers services can be purchased directly through their website or by contacting their sales team for a consultation to determine the best solutions for your organisations needs.

What is the cancellation or refund policy for ThreatLocker?

ThreatLocker’s cancellation and refund policy typically allows for cancellation within a specified period after purchase, although specifics vary. It is recommended to review terms provided at the time of purchase or consult directly with their support team for detailed information.

Who uses ThreatLocker?

ThreatLocker’s products are utilised by a diverse range of organisations, particularly those prioritising data security, including IT departments, managed service providers, and businesses across various sectors needing enhanced cybersecurity measures.

What are the common use cases for ThreatLocker?

Common use cases for ThreatLocker include securing IT infrastructures against malware, managing application access in corporate environments, and ensuring compliance with industry regulations through controlled application usage.

Why choose ThreatLocker over other options?

Choosing ThreatLocker may be beneficial due to its focus on application whitelisting, which provides an additional layer of security, along with its user-friendly platform and strong customer support, making it an attractive option for organisations prioritising cybersecurity.

How easy is it to set up ThreatLocker?

ThreatLocker is designed to be easy to set up, with comprehensive documentation and customer support available to assist users throughout the installation process, ensuring a smooth transition to enhanced cybersecurity.

Does ThreatLocker offer training or tutorials?

Yes, ThreatLocker provides training and tutorials for users to help them effectively utilise their products. This includes documentation, video tutorials, and live training sessions as needed.

What languages does ThreatLocker support?

ThreatLocker primarily operates in English. However, additional language support may be available depending on specific customer needs. It is advisable to contact them for detailed language support options.

What problems does ThreatLocker solve?

ThreatLocker addresses the challenges of unauthorised application usage, malware infections, and data breaches by implementing stringent application whitelisting and control measures, thereby enhancing overall cybersecurity for organisations.

Is ThreatLocker worth the investment?

Investing in ThreatLocker can be worthwhile for organisations that require stringent cybersecurity measures, especially in regulated industries. Its focus on application control and data protection can lead to reduced risks and enhanced security posture, making it a valuable addition to an organisations cybersecurity strategy.