Frequently Asked Questions about TigerConnect Physician Scheduling

Who are TigerConnect?

TigerConnect is a healthcare communication platform that provides secure messaging and collaboration tools to improve patient care and operational efficiency in healthcare organisations.

What are TigerConnects products?

TigerConnect offers a range of products designed to facilitate communication in healthcare settings, including secure messaging, physician scheduling, patient engagement, and telehealth solutions.

What services do TigerConnect offer?

TigerConnect provides services such as secure messaging, physician scheduling, patient engagement tools, telehealth solutions, and integration with electronic health record (EHR) systems to streamline healthcare workflows.

What type of companies do TigerConnects products suit?

TigerConnects products are suitable for hospitals, clinics, private practices, and any healthcare organisation looking to enhance communication, improve scheduling efficiency, and optimise patient care.

How much does TigerConnects product cost?

Pricing for TigerConnects products varies based on the specific services required and the size of the organisation. Interested parties should contact TigerConnect directly for a customised quote.

Does TigerConnect offer a free trial?

Yes, TigerConnect offers a free trial for prospective customers to evaluate their products and see how they can benefit their organisation before making a purchase decision.

What discounts does TigerConnect offer on their products?

Discounts may be available based on the size of the organisation or the scope of the services used. It is recommended to inquire directly with TigerConnect for potential discounts and offers.

Are there any hidden fees or additional costs with TigerConnect?

TigerConnect is transparent about its pricing structure. However, additional costs may arise depending on specific integrations or customised features. Users are encouraged to clarify any potential additional costs during the purchasing process.

Who uses TigerConnects products?

TigerConnects products are used by healthcare professionals, administrative staff, and organisations seeking to facilitate better communication and scheduling in healthcare settings.

What are the main features of TigerConnects products/services?

Main features include secure messaging, real-time scheduling, integration with EHR systems, patient notifications, and analytics for improving operational efficiency.

How does TigerConnect compare to its competitors?

TigerConnect distinguishes itself with a focus on secure communication tailored to healthcare needs, user-friendly interfaces, and comprehensive integration capabilities with existing healthcare systems.

Is TigerConnects platform easy to use?

Yes, TigerConnects platform is designed to be user-friendly, allowing healthcare professionals to navigate and utilise the system effectively with minimal training.

How easy is it to set up TigerConnects product or service?

Setting up TigerConnects services typically involves a straightforward onboarding process, including account creation, integration with existing systems, and staff training.

Is TigerConnect reliable?

TigerConnect is known for its reliability and uptime, ensuring that healthcare professionals can communicate securely and efficiently without disruptions.

Does TigerConnect offer customer support?

Yes, TigerConnect provides customer support through various channels, including online resources, email, and phone support, to assist users with any issues or questions.

How secure is TigerConnect’s platform?

TigerConnect employs industry-standard security measures, including encryption and compliance with HIPAA regulations, to ensure that all communications are secure and patient information is protected.

Does TigerConnect integrate with other tools or platforms?

Yes, TigerConnect offers integration capabilities with various electronic health record (EHR) systems and other healthcare tools to streamline workflows and improve data sharing.

Can I use TigerConnect on mobile devices?

Yes, TigerConnect has mobile applications available for both iOS and Android devices, allowing users to communicate and manage scheduling on the go.

What do users say about TigerConnect?

Users generally report positive experiences with TigerConnect, highlighting its ease of use, effective communication features, and positive impact on operational efficiency in their organisations.

What are the pros and cons of TigerConnect?

Pros include secure messaging, ease of use, and strong integration capabilities. Cons may include the need for initial setup time and potential costs associated with advanced features.

How can I purchase TigerConnect’s services?

Interested users can purchase TigerConnect’s services by visiting their website, contacting their sales team, or requesting a demo to discuss specific needs and pricing options.

What is the cancellation or refund policy for TigerConnect?

TigerConnect has a cancellation policy that typically allows users to cancel their subscription at any time. Refund policies may vary, so it is advisable to review the terms or contact customer support for specific details.

What are the common use cases for TigerConnect?

Common use cases include scheduling appointments, facilitating secure communication between staff, managing patient notifications, and streamlining workflows in healthcare settings.

Why choose TigerConnect over other options?

TigerConnect is often chosen for its specialised focus on healthcare communication, robust security measures, and comprehensive integration options that cater specifically to the needs of healthcare organisations.

How easy is it to set up TigerConnect?

The setup process for TigerConnect is generally straightforward, with support available to assist with integration and training, making it accessible for healthcare organisations of all sizes.

Does TigerConnect offer training or tutorials?

Yes, TigerConnect provides training resources and tutorials to help users understand how to effectively use the platform and its features.

What languages does TigerConnect support?

TigerConnect primarily supports English, but it may offer additional language support depending on user needs and regional requirements. It is best to inquire directly for specific language capabilities.

What problems does TigerConnect solve?

TigerConnect addresses challenges in healthcare communication, such as inefficient scheduling, fragmented communication among staff, and the need for secure patient interactions.

Is TigerConnect worth the investment?

Many healthcare organisations find that TigerConnect enhances operational efficiency and improves patient care, making it a worthwhile investment. However, the value may vary based on individual organisational needs and circumstances.