Timely

Frequently Asked Questions about Timely

Who are Timely?

Timely is a time tracking and management software designed to help individuals and teams efficiently track their work hours and manage their productivity. Founded with the aim of simplifying time tracking, Timely uses advanced technology to automate the process and provide insightful analytics.

What are Timelys products?

Timely offers a primary product focused on time tracking, which includes features for automatic tracking of work hours, project management, reporting tools, and integration capabilities with other software applications. Their platform is designed to streamline the time tracking process while providing valuable insights into productivity.

What services do Timely offer?

Timely provides a range of services related to time management, including real-time tracking, project and task management, productivity analytics, and integrations with other tools such as project management and invoicing software. They also offer customer support and training resources to assist users in maximising the platforms capabilities.

What type of companies do Timelys products suit?

Timelys products are suitable for a wide range of companies, from freelancers to small businesses and larger enterprises. It is particularly beneficial for teams that require precise time tracking for billing and productivity analysis across various projects.

How much does Timelys product cost?

Timely operates on a subscription-based pricing model, with different tiers depending on the number of users and features required. Pricing details can vary, so it is recommended to visit their website for the most current information on plans and costs.

Does Timely offer a free trial?

Yes, Timely typically offers a free trial period that allows potential users to explore the platform and its features without any financial commitment. This trial can help users determine if the software meets their needs before subscribing.

What discounts does Timely offer on their products?

Timely occasionally provides discounts and promotional offers, particularly for annual subscriptions or educational institutions. For the latest information on discounts, it is advisable to check their website or sign up for their newsletter.

Are there any hidden fees or additional costs with Timely?

No, Timely maintains transparency in its pricing structure. Users can expect no hidden fees beyond the subscription costs. However, it is best to review the terms of service for any specific conditions that may apply.

Who uses Timelys products?

Timelys products are used by freelancers, small to medium-sized businesses, agencies, and larger corporations across various industries. The software is particularly popular among professionals who bill clients based on time or need to manage multiple projects effectively.

What are the main features of Timelys products/services?

The main features of Timely include automatic time tracking, project and task management, detailed reporting and analytics, team management capabilities, and integration with popular tools like Asana, Trello, and Slack. The platform also supports time entry via mobile devices.

How does Timely compare to its competitors?

Timely distinguishes itself from competitors through its automatic time tracking feature, which reduces the need for manual entry. Additionally, its user-friendly interface and comprehensive reporting tools provide significant advantages for users looking for detailed insights into their productivity.

Is Timelys platform easy to use?

Yes, Timely is designed with user experience in mind, making the platform intuitive and easy to navigate. Users can quickly learn how to track their time and manage projects effectively without extensive training.

How easy is it to set up Timelys product or service?

Setting up Timely is straightforward. Users can create an account, invite team members, and start tracking time within minutes. The platform provides guided tutorials to assist in the setup process.

Is Timely reliable?

Timely is known for its reliability, with a strong uptime record and consistent performance. The platform is designed to handle multiple users and projects without significant lag or issues.

Does Timely offer customer support?

Yes, Timely offers customer support through various channels, including email and an extensive knowledge base. Users can access tutorials, FAQs, and other resources to help resolve any issues they may encounter.

How secure is Timely’s platform?

Timely employs industry-standard security measures to protect user data, including encryption and secure data storage. Regular security audits are conducted to ensure the platforms integrity and safety.

Does Timely integrate with other tools or platforms?

Yes, Timely integrates with numerous other tools and platforms, including project management software, accounting tools, and collaboration applications. This allows users to streamline their workflows and enhance productivity further.

Can I use Timely on mobile devices?

Yes, Timely has a mobile application available for both iOS and Android devices, allowing users to track time and manage projects on the go.

What do users say about Timely?

User feedback for Timely is generally positive, with many praising its automatic time tracking feature and user-friendly design. Some users have noted that initial setup may require some time to adjust to fully utilise the platforms capabilities.

What are the pros and cons of Timely?

Pros: Automatic time tracking, user-friendly interface, comprehensive reporting, and strong integrations.
Cons: Some users may find the pricing model a bit high, and there might be a learning curve for those new to time tracking software.

How can I purchase Timely’s services?

Users can purchase Timelys services directly through their website by selecting a subscription plan that suits their needs and completing the sign-up process.

What is the cancellation or refund policy for Timely?

Timely typically allows users to cancel their subscription at any time. However, it is advisable to review their terms of service for specific details regarding refunds and cancellation processes.

What are the common use cases for Timely?

Common use cases for Timely include tracking billable hours for freelancers, managing project timelines for agencies, and monitoring employee productivity in larger organisations. It is used across various sectors, including IT, marketing, and consulting.

Why choose Timely over other options?

Timely offers unique features such as automatic time tracking, which eliminates manual entry and improves accuracy. Its intuitive design and comprehensive reporting tools make it an appealing option for users seeking efficient time management solutions.

Does Timely offer training or tutorials?

Yes, Timely provides a range of training materials and tutorials, including video guides and written documentation, to help users learn how to use the platform effectively.

What languages does Timely support?

Timely supports multiple languages, making it accessible to a global audience. Specific language options can be found on their website.

What problems does Timely solve?

Timely solves common issues related to time tracking, such as inaccuracies in manual entry, difficulty in monitoring project progress, and challenges in managing billable hours for freelancers and agencies.

Is Timely worth the investment?

Many users find Timely to be a worthwhile investment due to its automation features, user-friendly interface, and the time saved through efficient tracking and reporting. Potential users should consider their specific needs and compare features before deciding.