Traceable

Frequently Asked Questions about Traceable

Who are Traceable?

Traceable is a technology company specialising in observability and security for modern applications. They focus on providing solutions that enable organisations to monitor, understand, and secure their application programming interfaces (APIs) and microservices.

What are Traceables products?

Traceable offers a suite of products designed for API security and observability, including tools for API monitoring, threat detection, performance optimisation, and compliance tracking.

What services do Traceable offer?

Traceable provides services that include API security assessments, compliance consulting, and tailored implementations of their software solutions to enhance application security and performance.

What type of companies do Traceables products suit?

Traceables products are suitable for companies of all sizes that rely on APIs and microservices, particularly those in sectors like finance, healthcare, e-commerce, and technology that require robust security and performance monitoring.

How much does Traceables product cost?

The pricing for Traceables products varies based on the specific solutions chosen, the scale of deployment, and any additional features required. For detailed pricing information, it is recommended to contact Traceable directly or visit their website.

Does Traceable offer a free trial?

Yes, Traceable typically offers a free trial of their products, allowing potential customers to evaluate the software and its features before making a purchasing decision.

What discounts does Traceable offer on their products?

Traceable may provide discounts or promotional offers on their products, particularly for annual subscriptions or large-scale deployments. It is advisable to check their website or contact sales for any current promotions.

Are there any hidden fees or additional costs with Traceable?

Traceable is committed to transparency in pricing. Any additional costs related to implementation, training, or support services will be clearly outlined in the sales agreement.

Who uses Traceables products?

Traceables products are used by a diverse range of organisations, including software developers, security teams, and IT administrators who need to ensure the security and performance of their APIs and microservices.

What are the main features of Traceables products/services?

Main features of Traceables products include real-time API monitoring, threat detection, automated security assessments, performance analytics, and compliance reporting.

How does Traceable compare to its competitors?

Traceable distinguishes itself from competitors through its focus on comprehensive API security and observability, offering advanced threat detection capabilities and a user-friendly interface tailored for developers and security teams.

Is Traceables platform easy to use?

Yes, Traceables platform is designed with usability in mind, featuring an intuitive interface that allows users to navigate and access features efficiently, even without extensive technical expertise.

How easy is it to set up Traceables product or service?

Setting up Traceables products is generally straightforward, with guided installation processes and support provided for users to ensure a smooth implementation.

Is Traceable reliable?

Traceable is regarded as a reliable platform, with a strong focus on uptime, performance, and security, making it a trusted choice for organisations managing critical applications.

Does Traceable offer customer support?

Yes, Traceable provides customer support, including technical assistance and resources to help users effectively utilise their products and resolve any issues that may arise.

How secure is TraceableÕs platform?

Traceable prioritises security within its platform, employing industry-standard security measures and protocols to protect user data and application integrity.

Does Traceable integrate with other tools or platforms?

Yes, Traceables platform is designed to integrate seamlessly with various development and security tools, enhancing its functionality and allowing for a more cohesive workflow.

Can I use Traceable on mobile devices?

Traceables platform is primarily web-based. While it may not have a dedicated mobile app, its web interface is accessible through mobile browsers, allowing for some level of monitoring and management on mobile devices.

What do users say about Traceable?

User feedback on Traceable generally highlights its effectiveness in API security and observability, ease of use, and responsive customer service, though some users may note a learning curve for advanced features.

What are the pros and cons of Traceable?

Pros of Traceable include comprehensive API security features, user-friendly interface, and strong customer support. Cons may include the initial setup complexity for some users and dependency on continuous internet connectivity.

How can I purchase TraceableÕs services?

Traceables services can be purchased directly through their website, where users can request a demo, start a free trial, or contact the sales team for a customised quote.

What is the cancellation or refund policy for Traceable?

Traceables cancellation and refund policy can vary based on the specific terms of the service agreement. It is recommended to review their policy on the website or consult with their support team for detailed information.

What are the common use cases for Traceable?

Common use cases for Traceable include securing APIs against threats, monitoring application performance, ensuring compliance with regulations, and optimising the user experience in applications reliant on microservices.

Why choose Traceable over other options?

Choosing Traceable may be beneficial due to its specialised focus on API security, robust threat detection capabilities, and a user-friendly interface that caters to both technical and non-technical users.

How easy is it to set up Traceable?

Traceable is designed for ease of setup, with clear documentation and support available to help users get started quickly and effectively.

Does Traceable offer training or tutorials?

Yes, Traceable offers training resources and tutorials to help users understand the platforms features and capabilities, ensuring they can maximise the benefits of their products.

What languages does Traceable support?

Traceable primarily supports English; however, additional language support may be available depending on the product features and user requirements.

What problems does Traceable solve?

Traceable addresses challenges in API security, performance monitoring, and compliance, helping organisations protect their applications from vulnerabilities and ensure smooth operation.

Is Traceable worth the investment?

Whether Traceable is worth the investment depends on an organisations specific needs for API security and performance. For companies heavily reliant on APIs, the benefits of enhanced security and observability may justify the investment.