Frequently Asked Questions about Tracker RMS

Who are Tracker RMS?

Tracker RMS is a cloud-based recruitment management system designed to streamline and enhance the recruitment process. The company provides tools and solutions tailored for recruitment agencies and in-house recruitment teams, focusing on efficiency and user-friendliness.

What are Tracker RMSs products?

Tracker RMS offers a comprehensive recruitment management platform that includes various features such as applicant tracking, CRM capabilities, reporting and analytics, and integrations with other recruitment tools. Their product suite is designed to support the end-to-end recruitment lifecycle.

What services do Tracker RMS offer?

Tracker RMS provides a range of services including software implementation, training, customer support, and ongoing product updates. They also offer consultancy services to help organisations optimise their recruitment strategies.

What type of companies do Tracker RMSs products suit?

Tracker RMSs products are suitable for recruitment agencies, corporate HR departments, and companies of various sizes looking to improve their recruitment processes. They cater to industries such as IT, healthcare, finance, and more.

How much does Tracker RMSs product cost?

The cost of Tracker RMSs products varies based on the size of the organisation and the specific features required. Pricing is typically subscription-based and may involve different tiers depending on user numbers and functionalities. For detailed pricing, it is advisable to contact Tracker RMS directly.

Does Tracker RMS offer a free trial?

Yes, Tracker RMS typically offers a free trial period for potential customers to explore the platform and its features before committing to a subscription. Interested users should check their website for the latest information on trial offers.

What discounts does Tracker RMS offer on their products?

Tracker RMS may provide discounts for annual subscriptions or for non-profit organisations. Specific promotions can vary, so it is recommended to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Tracker RMS?

Tracker RMS does not typically have hidden fees; however, additional costs may arise from optional features or integrations that are not included in the base subscription package. It is advisable to review the pricing details thoroughly or consult with a sales representative.

Who uses Tracker RMSs products?

Tracker RMSs products are used by recruitment professionals, hiring managers, and HR teams across various sectors. Its user base includes both recruitment agencies and in-house recruitment teams seeking to enhance their recruitment efficiency.

What are the main features of Tracker RMSs products/services?

The main features of Tracker RMS include applicant tracking, customer relationship management (CRM), customisable workflows, advanced reporting and analytics, mobile access, and integration capabilities with other software solutions to streamline the recruitment process.

How does Tracker RMS compare to its competitors?

Tracker RMS is often noted for its user-friendly interface, comprehensive feature set, and strong customer support. While there are other competitors in the recruitment software space, Tracker RMS differentiates itself with specific functionalities tailored for recruitment agencies and corporate recruitment teams.

Is Tracker RMSs platform easy to use?

Yes, Tracker RMS is designed with user experience in mind, making the platform relatively easy to navigate. Users typically report a smooth learning curve, aided by the platforms intuitive design and helpful resources.

How easy is it to set up Tracker RMSs product or service?

Setting up Tracker RMS is generally straightforward, with guided implementation support provided by the company. Users can expect assistance during the onboarding process to ensure a smooth transition to the platform.

Is Tracker RMS reliable?

Tracker RMS is considered a reliable platform, with a strong emphasis on system uptime and performance. The company employs measures to ensure data integrity and continuity of service for its users.

Does Tracker RMS offer customer support?

Yes, Tracker RMS offers customer support through various channels including email, phone, and online chat. They provide assistance to users for troubleshooting and to address any inquiries related to the platform.

How secure is Tracker RMS’s platform?

Tracker RMS prioritises security and implements various measures to protect user data, including data encryption, secure access protocols, and regular security audits to ensure compliance with data protection regulations.

Does Tracker RMS integrate with other tools or platforms?

Yes, Tracker RMS offers integration capabilities with various external tools and platforms such as job boards, HR software, and productivity tools, allowing users to streamline their recruitment processes further.

Can I use Tracker RMS on mobile devices?

Tracker RMS is accessible on mobile devices through its web-based platform, enabling users to manage recruitment tasks on-the-go, although a dedicated mobile application may not be available.

What do users say about Tracker RMS?

User reviews of Tracker RMS typically highlight its ease of use, comprehensive features, and excellent customer support. Some users appreciate the effective reporting tools and customisation options available within the platform.

What are the pros and cons of Tracker RMS?

Pros of Tracker RMS include its user-friendly interface, robust feature set, strong integration capabilities, and responsive customer support. Cons may include pricing considerations for smaller firms and the need for additional training to fully utilise advanced features.

How can I purchase Tracker RMS’s services?

To purchase Tracker RMSs services, interested users can visit their website to request a demo or contact their sales team for detailed information on subscription plans and pricing.

What is the cancellation or refund policy for Tracker RMS?

Tracker RMS generally has a clear cancellation policy outlined in their terms of service. Users are encouraged to review this policy or contact customer support for specific details about refunds or cancellations.

What are the common use cases for Tracker RMS?

Common use cases for Tracker RMS include managing candidate applications, tracking recruitment metrics, facilitating communication with candidates, and maintaining relationships with clients in recruitment agencies.

Why choose Tracker RMS over other options?

Choosing Tracker RMS may be advantageous for organisations seeking a tailored recruitment solution that combines ease of use with comprehensive features designed specifically for recruitment agencies and corporate HR teams.

How easy is it to set up Tracker RMS?

Setting up Tracker RMS is generally straightforward, with the company providing support during the onboarding process to ensure that users can quickly adapt to the platform.

Does Tracker RMS offer training or tutorials?

Yes, Tracker RMS offers training resources and tutorials to help users understand the platforms functionalities and maximise their recruitment processes. This includes webinars, documentation, and customer support.

What languages does Tracker RMS support?

Tracker RMS primarily operates in English; however, users should check with the company for any additional language support that may be available.

What problems does Tracker RMS solve?

Tracker RMS addresses common recruitment challenges such as managing candidate data, streamlining communication, improving recruitment efficiency, and providing insights through analytics to enhance decision-making.

Is Tracker RMS worth the investment?

Whether Tracker RMS is worth the investment depends on an organisations specific recruitment needs and budget. Many users find that the platforms comprehensive features and ease of use justify the cost, particularly for recruitment agencies and larger corporate teams.