TrueERP

Frequently Asked Questions about TrueERP

Who are TrueERP?

TrueERP is a software company that provides comprehensive enterprise resource planning (ERP) solutions designed to streamline business operations across various industries. Founded to enhance operational efficiency, TrueERP offers a robust platform that integrates multiple business processes into a single system.

What are TrueERPs products?

TrueERPs primary product is its ERP software, which includes modules for inventory management, accounting, sales, customer relationship management (CRM), and project management. These modules can be tailored to meet the specific needs of different businesses.

What services do TrueERP offer?

TrueERP offers implementation services, training, customer support, and ongoing software updates to ensure that users can effectively utilise the platform. These services are designed to help businesses maximise their investment in the ERP system.

What type of companies do TrueERPs products suit?

TrueERPs products are suitable for small to medium-sized enterprises (SMEs) across various sectors, including retail, manufacturing, distribution, and service industries, that require efficient management of their business processes.

How much does TrueERPs product cost?

The cost of TrueERPs software varies based on the modules selected and the size of the business. Pricing typically includes a base fee for the software along with additional costs for specific functionalities or user licenses. For precise pricing, it is recommended to contact TrueERP directly.

Does TrueERP offer a free trial?

Yes, TrueERP offers a free trial period for potential users to evaluate the softwares capabilities before committing to a purchase. The specifics of the trial can be found on the TrueERP website.

What discounts does TrueERP offer on their products?

TrueERP may offer discounts based on promotional campaigns or volume purchases. Its advisable to check their website or contact their sales team for the latest information on available discounts.

Are there any hidden fees or additional costs with TrueERP?

TrueERP aims to maintain transparency in its pricing structure. However, users should be aware that additional costs may arise from optional features, extra user licenses, or customisation requests. Always review the pricing details before purchasing.

Who uses TrueERPs products?

TrueERPs products are used by business owners, managers, and employees across various departments such as finance, sales, inventory management, and human resources within SMEs looking to improve their operational efficiency.

What are the main features of TrueERPs products/services?

The main features of TrueERP include inventory management, accounting, sales tracking, CRM, project management, reporting and analytics, and customisable dashboards that provide users with a holistic view of their business operations.

How does TrueERP compare to its competitors?

TrueERP offers a competitive suite of features that cater specifically to SMEs. Unlike some larger ERP providers, TrueERP focuses on affordability and ease of use, making it a suitable choice for smaller enterprises that may not require complex systems.

Is TrueERPs platform easy to use?

TrueERP is designed with user-friendliness in mind, featuring an intuitive interface that allows users to navigate the software with ease. Comprehensive training and support are available to assist users in familiarising themselves with the platform.

How easy is it to set up TrueERPs product or service?

Setting up TrueERP is generally straightforward, particularly for businesses with standard requirements. The company provides guidance during the implementation process to ensure a smooth transition to the new system.

Is TrueERP reliable?

TrueERP is known for its reliability, with many users reporting consistent performance and uptime. The company also regularly updates its software to address any issues and improve functionality.

Does TrueERP offer customer support?

Yes, TrueERP provides customer support through various channels, including email, phone, and live chat. Their support team is accessible to assist users with any inquiries or technical issues they may encounter.

How secure is TrueERP’s platform?

TrueERP prioritises data security, employing industry-standard protocols to protect user information. Regular updates and monitoring help to safeguard against potential threats.

Does TrueERP integrate with other tools or platforms?

Yes, TrueERP offers integration capabilities with various third-party tools and platforms, enabling users to enhance their workflows and connectivity between different business applications.

Can I use TrueERP on mobile devices?

TrueERP is accessible on mobile devices, allowing users to manage their business operations on the go. The mobile-friendly design ensures a seamless experience across different screen sizes.

What do users say about TrueERP?

User feedback on TrueERP is generally positive, with many appreciating its comprehensive features and ease of use. However, as with any software, experiences may vary based on individual business needs and expectations.

What are the pros and cons of TrueERP?

Pros of TrueERP include its user-friendly interface, comprehensive features, and strong customer support. Cons may involve the learning curve for more complex features and the potential for additional costs for advanced functionalities.

How can I purchase TrueERP’s services?

TrueERPs services can be purchased directly through their website. Interested users can select their desired modules and follow the purchasing process outlined on the site.

What is the cancellation or refund policy for TrueERP?

TrueERPs cancellation and refund policy may vary based on the service agreement. Users should review the terms provided at the time of purchase or contact customer support for specific details.

Who uses TrueERP?

TrueERP is utilised by a diverse range of small to medium-sized businesses across various industries, including retail, manufacturing, and services, looking to optimise their operational efficiency.

What are the common use cases for TrueERP?

Common use cases for TrueERP include managing inventory, tracking sales, handling accounting processes, and maintaining customer relationships, all within a unified platform to improve business efficiency.

Why choose TrueERP over other options?

Choosing TrueERP may be beneficial for SMEs seeking a cost-effective, user-friendly ERP solution that offers essential features without the complexity of larger systems. Its focus on the needs of smaller businesses sets it apart from many competitors.

How easy is it to set up TrueERP?

Setting up TrueERP is designed to be user-friendly, with guidance provided throughout the implementation process. Most users can get started quickly with the necessary support available.

Does TrueERP offer training or tutorials?

Yes, TrueERP provides training resources and tutorials to help users understand the software and its features more thoroughly. These resources are available on their website and may include video guides and documentation.

What languages does TrueERP support?

TrueERP primarily supports English, but additional languages may be available or can be requested based on user needs. For specific language support, its best to consult their customer service.

What problems does TrueERP solve?

TrueERP addresses common business challenges such as inefficient inventory management, fragmented processes, and lack of visibility into sales and financial data, helping businesses streamline operations and improve decision-making.

Is TrueERP worth the investment?

TrueERP may be considered a worthwhile investment for SMEs looking for a comprehensive ERP solution that enhances operational efficiency. The value derived from improved processes and data management often justifies the cost for many users.