Trustifi

Frequently Asked Questions about Trustifi

Who are Trustifi?

Trustifi is a cybersecurity company that specializes in providing secure email solutions. Founded to address the need for enhanced email security, Trustifi offers a range of products designed to protect sensitive information from data breaches and cyber threats.

What are Trustifis products?

Trustifi offers several products, including secure email encryption, email tracking, and compliance solutions. Their primary product is Trustifi Secure Email, which allows users to send encrypted emails effortlessly, ensuring that sensitive information remains confidential.

What services do Trustifi offer?

Trustifi provides a variety of services aimed at enhancing email security. These include secure email delivery, data loss prevention, email compliance, and comprehensive reporting and analytics for email communications.

What type of companies do Trustifis products suit?

Trustifis products are suitable for businesses of all sizes that require secure email communications, particularly those in regulated industries such as healthcare, finance, and legal services, where data protection is critical.

How much does Trustifis product cost?

The cost of Trustifis products varies based on the specific services selected and the size of the organisation. Pricing information can be obtained directly from Trustifis website or by contacting their sales team for a tailored quote.

Does Trustifi offer a free trial?

Yes, Trustifi offers a free trial for prospective users to evaluate their secure email solutions. This allows potential customers to test the functionality and effectiveness of the products before making a commitment.

What discounts does Trustifi offer on their products?

Trustifi occasionally provides discounts and promotions, especially for annual subscriptions or for non-profit organisations. Users are encouraged to check the website for any current offers or to contact Trustifi for more information.

Are there any hidden fees or additional costs with Trustifi?

Trustifi is transparent about its pricing and does not have hidden fees. However, users should review the service agreement for any additional costs that may apply based on specific usage or features selected.

Who uses Trustifis products?

Trustifis products are used by a diverse range of organisations, including small businesses, large enterprises, and professionals in sectors like finance, healthcare, and law, where email security is paramount.

What are the main features of Trustifis products/services?

Main features of Trustifis services include secure email encryption, email tracking, real-time notifications, compliance with regulations such as GDPR and HIPAA, and user-friendly integration with existing email platforms.

How does Trustifi compare to its competitors?

Trustifi distinguishes itself from competitors through its ease of use, comprehensive security features, and strong focus on compliance. While other providers may offer similar services, Trustifi’s user-friendly interface and customer support set it apart.

Is Trustifis platform easy to use?

Yes, Trustifis platform is designed to be user-friendly, allowing users to send secure emails with minimal effort. The interface is intuitive, making it accessible for both technical and non-technical users.

How easy is it to set up Trustifis product or service?

Setting up Trustifis products is straightforward. Users can quickly integrate the service with their existing email systems and begin sending secure emails within a short time frame, often requiring only basic configuration.

Is Trustifi reliable?

Trustifi is considered reliable due to its robust security measures and consistent performance. The company prioritises uptime and data protection, which is crucial for organisations that depend on secure communications.

Does Trustifi offer customer support?

Yes, Trustifi offers customer support through various channels, including email and phone support. They also provide a knowledge base and resources for users to find answers to common inquiries.

How secure is Trustifi’s platform?

Trustifi’s platform employs advanced encryption methods and security protocols to ensure that emails are transmitted securely. The company adheres to industry standards for data protection, making it a safe choice for sensitive communications.

Does Trustifi integrate with other tools or platforms?

Yes, Trustifi integrates seamlessly with popular email platforms such as Microsoft Outlook and Gmail, allowing users to enhance their existing email services without significant disruption.

Can I use Trustifi on mobile devices?

Trustifis services can be accessed through mobile devices, enabling users to send secure emails on the go. The platform is designed to be compatible with mobile email applications.

What do users say about Trustifi?

Users generally report positive experiences with Trustifi, highlighting its ease of use, effective security features, and responsive customer support. Reviews often commend the platform for its reliability and user-friendly design.

What are the pros and cons of Trustifi?

Pros of Trustifi include robust security features, ease of use, and excellent customer support. Cons may include the need for a subscription to access all features and potential limitations in customisation based on specific business needs.

How can I purchase Trustifi’s services?

Trustifis services can be purchased directly from their website. Users can choose their desired plan and complete the registration process online. For custom solutions, contacting the sales team is recommended.

What is the cancellation or refund policy for Trustifi?

Trustifi offers a cancellation policy that allows users to terminate their subscription at any time. Refunds may be available depending on the circumstances and terms specified at the time of purchase.

What are the common use cases for Trustifi?

Common use cases for Trustifi include sending sensitive documents securely, ensuring compliance with data protection regulations, and tracking email engagement for business communications.

Why choose Trustifi over other options?

Choosing Trustifi may be advantageous due to its strong emphasis on security, ease of integration with existing email platforms, and excellent customer support, making it a preferred option for businesses concerned about email security.

Does Trustifi offer training or tutorials?

Yes, Trustifi provides training resources and tutorials to help users understand how to utilise their services effectively. These resources are available on their website and can assist in onboarding new users.

What languages does Trustifi support?

Trustifi primarily supports English, but may offer resources or support in additional languages depending on the users location and needs. For specific language support, users should contact Trustifi directly.

What problems does Trustifi solve?

Trustifi addresses the problems of email security and compliance by providing tools that encrypt emails, prevent data loss, and ensure that organisations meet regulatory requirements for data protection.

Is Trustifi worth the investment?

Trustifi is often viewed as a worthwhile investment for organisations that handle sensitive information and require secure email communications. The potential cost of a data breach makes the investment in secure email solutions a prudent choice for many businesses.