Veem

Frequently Asked Questions about Veem

Who are Veem?

Veem is a financial technology company that provides an international payment platform designed to simplify the process of sending and receiving payments across borders. Founded in 2014, Veem aims to make global payments more accessible and efficient for businesses of all sizes.

What are Veems products?

Veem offers a range of products focused on international payments, including a payment processing platform that enables businesses to send and receive payments in multiple currencies, manage invoices, and track transactions in real-time.

What services do Veem offer?

Veem provides various services such as international money transfers, invoice management, payment tracking, and integration with accounting software. The platform supports businesses in managing their global transactions seamlessly.

What type of companies do Veems products suit?

Veems products are suitable for small to medium-sized enterprises (SMEs) that engage in international trade or have global clients. The platform is particularly beneficial for businesses seeking cost-effective and efficient ways to handle cross-border payments.

How much does Veems product cost?

Veem does not charge a subscription fee; instead, it typically charges a fee based on the transaction amount. The fees can vary depending on the currencies involved and the payment method used. For specific pricing details, it is recommended to visit their website or contact their sales team.

Does Veem offer a free trial?

Veem does not offer a traditional free trial, as their services are pay-per-use. However, businesses can sign up for an account at no cost and explore the platform before making any transactions.

What discounts does Veem offer on their products?

Veem does not publicly advertise discounts; however, they may offer promotional pricing or special rates for high-volume transactions. It is advisable to contact Veem directly for any potential discounts or offers.

Are there any hidden fees or additional costs with Veem?

Veem is transparent about its fees, but additional costs may arise depending on the payment methods used (e.g., credit card payments may incur higher fees). Users are encouraged to review the fee structure on the Veem website to understand potential costs fully.

Who uses Veems products?

Veems products are used by a variety of businesses, particularly SMEs engaged in international trade, freelancers, and service providers who need to make or receive payments globally.

What are the main features of Veems products/services?

• International payment processing in multiple currencies
• Invoice management and tracking
• Integration with popular accounting software
• Real-time payment tracking
• User-friendly interface for managing transactions

How does Veem compare to its competitors?

Veem differentiates itself from competitors through its focus on small to medium-sized businesses, providing a straightforward and low-cost solution for international payments. Unlike some competitors, Veem integrates easily with accounting systems, enhancing usability for businesses.

Is Veems platform easy to use?

Yes, Veems platform is designed to be user-friendly with an intuitive interface that simplifies the payment process, making it accessible for users without extensive financial expertise.

How easy is it to set up Veems product or service?

Setting up Veem is straightforward; users can create an account online in a matter of minutes. The verification process may involve providing necessary business documentation, which is typically completed quickly.

Is Veem reliable?

Veem is considered reliable as it employs strong security measures, including encryption and compliance with financial regulations, to ensure the safety of transactions. User feedback generally indicates a high level of satisfaction with the service reliability.

Does Veem offer customer support?

Yes, Veem provides customer support through various channels, including email and live chat. Their support team is available to assist users with inquiries and issues related to their services.

How secure is VeemÕs platform?

Veem takes security seriously, implementing strong encryption protocols and adhering to industry standards for data protection. The platform is designed to keep user information and financial transactions secure.

Does Veem integrate with other tools or platforms?

Yes, Veem integrates with several accounting software platforms, such as QuickBooks and Xero, allowing users to streamline their financial processes and manage their payments alongside their accounting tasks.

Can I use Veem on mobile devices?

Yes, Veems platform is accessible on mobile devices through a web browser, enabling users to manage their payments and invoices on the go.

What do users say about Veem?

Users typically praise Veem for its ease of use, efficient payment processing, and competitive fees. However, some users may have concerns about transaction limits or the availability of customer support during peak times.

What are the pros and cons of Veem?

• Pros: Cost-effective, user-friendly interface, real-time tracking, and integration with accounting software.
• Cons: Limited customer support hours and potential transaction limits.

How can I purchase VeemÕs services?

To use VeemÕs services, businesses can sign up for an account on their website, where they can provide the necessary information and begin using the platform to send and receive payments.

What is the cancellation or refund policy for Veem?

Veem does not have a traditional cancellation policy since there are no subscription fees. However, users can stop using the service at any time without incurring additional charges. For specific refund queries, users should contact Veem directly.

Who uses Veem?

Veem is primarily used by small to medium-sized businesses, freelancers, and professionals who require a reliable solution for managing international payments.

What are the common use cases for Veem?

Common use cases for Veem include paying overseas suppliers, receiving payments from international clients, and managing payroll for remote employees in different countries.

Why choose Veem over other options?

Businesses may choose Veem for its competitive pricing, user-friendly interface, efficient payment processing, and strong integration capabilities with accounting software, making it a suitable choice for SMEs.

How easy is it to set up Veem?

Setting up Veem is a quick and easy process that can typically be completed in a few minutes, requiring only basic business information and verification documents.

Does Veem offer training or tutorials?

Veem provides resources, including online guides and FAQs, to help users understand how to use the platform effectively. However, formal training sessions may not be widely available.

What languages does Veem support?

Veem primarily supports English, but the platform may offer localisation options for users in various countries. For specific language support, it is best to check directly on their website or contact customer support.

What problems does Veem solve?

Veem addresses the challenges of slow and costly international payments, providing a faster, more streamlined solution for businesses that need to manage cross-border transactions efficiently.

Is Veem worth the investment?

For businesses engaged in international transactions, Veem can be a worthwhile investment due to its cost-effectiveness, ease of use, and the ability to simplify the payment process. Users are encouraged to assess their specific needs and transaction volume to determine value.