Vellum

Frequently Asked Questions about Vellum

Who are Vellum?

Vellum is a software company that specializes in creating tools for authors to format and publish their books. Their primary focus is on providing a user-friendly platform that allows writers to produce professional-quality eBooks and print books with ease.

What are Vellums products?

Vellum offers a single product, which is their book formatting software. This software is designed to assist authors in creating beautifully formatted eBooks and print books, catering to a variety of publishing needs.

What services do Vellum offer?

Vellum primarily offers book formatting services through their software. This includes the ability to convert manuscripts into various formats suitable for different publishing platforms, as well as customisation options for layout and design.

What type of companies do Vellums products suit?

Vellums products are suited for individual authors, small publishing houses, and independent publishers looking for an efficient way to format their books without needing extensive technical skills.

How much does Vellums product cost?

Vellum offers a one-time purchase option for their software, with pricing tiers based on the number of formats you wish to export (eBook or print). Specific pricing details can be found on their website.

Does Vellum offer a free trial?

Vellum does not offer a free trial; however, they provide a demo version of the software which allows potential users to explore its features before making a purchase.

What discounts does Vellum offer on their products?

Vellum occasionally offers promotions or discounts, particularly for educational institutions or bulk purchases. Its advisable to check their website for any current offers.

Are there any hidden fees or additional costs with Vellum?

There are no hidden fees associated with Vellums software. The pricing is straightforward, and any additional costs would typically relate to optional features or updates.

Who uses Vellums products?

Vellums products are used primarily by authors, both self-published and traditionally published, as well as small publishers who need a reliable solution for book formatting.

What are the main features of Vellums products/services?

Key features of Vellums software include easy-to-use formatting tools, the ability to create eBooks and print-ready formats, customisable templates, and a preview feature to see how the book will look on various devices.

How does Vellum compare to its competitors?

Vellum is often praised for its user-friendly interface and high-quality output compared to competitors. While some alternatives may offer more complex features, Vellum focuses on simplicity and ease of use.

Is Vellums platform easy to use?

Yes, Vellums platform is designed to be intuitive and user-friendly, making it accessible for authors with varying levels of technical expertise.

How easy is it to set up Vellums product or service?

Setting up Vellum is straightforward. Users can download the software, install it on their Mac, and begin formatting their manuscripts without extensive setup processes.

Is Vellum reliable?

Vellum has established a positive reputation for reliability, with many users noting consistent performance and high-quality outputs in their book formatting.

Does Vellum offer customer support?

Yes, Vellum provides customer support through their website, including a knowledge base, FAQs, and direct assistance for users encountering issues.

How secure is VellumÕs platform?

Vellum places a strong emphasis on user privacy and data security, ensuring that personal information and manuscripts are handled securely.

Does Vellum integrate with other tools or platforms?

Vellum is designed to work seamlessly with various publishing platforms, allowing authors to export their formatted books to popular eBook retailers and print services.

Can I use Vellum on mobile devices?

Vellum is currently only available for Mac computers; there is no mobile version of the software at this time.

What do users say about Vellum?

Users generally report positive experiences with Vellum, highlighting its ease of use, high-quality formatting options, and excellent customer support as standout features.

What are the pros and cons of Vellum?

Pros include user-friendly interface, high-quality output, and strong customer support. Cons may include the lack of a Windows version and the absence of a free trial.

How can I purchase VellumÕs services?

Vellums software can be purchased directly from their website, where users can select their desired version and payment method.

What is the cancellation or refund policy for Vellum?

Vellum generally offers refunds within a specified period if users are not satisfied with their purchase. Details can be found in their customer service documentation.

Who uses Vellum?

Vellum is primarily used by authors, including self-published writers and small presses, who need a reliable tool for formatting their books.

What are the common use cases for Vellum?

Common use cases include formatting manuscripts for self-publishing, preparing eBooks for distribution, and creating print-ready files for physical publication.

Why choose Vellum over other options?

Vellum is often chosen for its simplicity and high-quality output, making it an ideal choice for authors who want to produce professional-looking books without extensive technical knowledge.

How easy is it to set up Vellum?

Setting up Vellum is a simple process that requires downloading the software and following the installation prompts, allowing users to start formatting quickly.

Does Vellum offer training or tutorials?

Vellum provides resources and tutorials on their website to help users understand the software and make the most of its features.

What languages does Vellum support?

Vellum primarily supports English, but it is capable of formatting texts in other languages, depending on the content provided by the user.

What problems does Vellum solve?

Vellum addresses the challenges of book formatting by providing an easy-to-use tool that allows authors to create professional-quality eBooks and print books without the need for extensive technical skills.

Is Vellum worth the investment?

For authors looking for a reliable and user-friendly book formatting solution, Vellum is generally considered worth the investment due to its quality output and ease of use.