Velvet

Frequently Asked Questions about Velvet

Who are Velvet?

Velvet is a digital platform designed to streamline the recruitment and hiring process for companies and job seekers. It focuses on enhancing the candidate experience while providing employers with tools to identify and connect with top talent efficiently.

What are Velvets products?

Velvet offers a suite of products including an applicant tracking system (ATS), candidate relationship management (CRM) tools, and analytics dashboards that help organisations manage their recruitment processes effectively.

What services do Velvet offer?

Velvet provides various services such as recruitment consulting, talent acquisition strategy development, and training sessions for HR teams on using their platform effectively.

What type of companies do Velvets products suit?

Velvets products are suitable for companies of all sizes, from small businesses to large enterprises, particularly those looking to improve their recruitment processes and enhance the candidate experience.

How much does Velvets product cost?

The cost of Velvets products varies based on the specific tools and services selected, as well as the size of the organisation. For detailed pricing information, it is recommended to contact Velvet directly for a customised quote.

Does Velvet offer a free trial?

Yes, Velvet typically offers a free trial period for prospective clients to explore their platform and its features before committing to a purchase.

What discounts does Velvet offer on their products?

Velvet may offer discounts for annual subscriptions or for non-profit organisations. It is advisable to check their website or contact their sales team for the latest offers and promotions.

Are there any hidden fees or additional costs with Velvet?

Velvet is transparent about its pricing structure; however, it is important to review the terms of service for any potential additional costs related to specific features or services beyond the standard package.

Who uses Velvets products?

Velvets products are used by HR professionals, recruitment agencies, and hiring managers across various industries seeking to enhance their recruitment processes.

What are the main features of Velvets products/services?

Main features of Velvet include an intuitive user interface, powerful search and filtering capabilities, integration with various job boards, candidate tracking, and analytics tools to measure recruitment effectiveness.

How does Velvet compare to its competitors?

Velvet distinguishes itself from competitors by focusing on user experience and providing a comprehensive suite of tools that cater to both candidates and recruiters, ensuring a seamless hiring process.

Is Velvets platform easy to use?

Yes, Velvets platform is designed with user-friendliness in mind, allowing users to navigate easily and access features without extensive training.

How easy is it to set up Velvets product or service?

Setting up Velvets product is straightforward, with guided onboarding processes and support available to assist new users in configuring their accounts and settings.

Is Velvet reliable?

Velvet is considered a reliable platform, with a strong uptime record and positive user feedback regarding its performance and stability during recruitment processes.

Does Velvet offer customer support?

Yes, Velvet provides customer support through various channels including email, chat, and phone, ensuring that users receive assistance when needed.

How secure is Velvet’s platform?

Velvet prioritises security and employs industry-standard measures to protect user data, including encryption and regular security audits to ensure compliance with data protection regulations.

Does Velvet integrate with other tools or platforms?

Yes, Velvet supports integration with various third-party tools and platforms, enhancing its functionality and allowing users to connect with existing systems seamlessly.

Can I use Velvet on mobile devices?

Velvets platform is optimised for mobile use, allowing users to access its features and manage recruitment processes from smartphones and tablets.

What do users say about Velvet?

Users generally praise Velvet for its user-friendly interface, comprehensive features, and effective customer support, although some suggest improvements in specific functionalities.

What are the pros and cons of Velvet?

Pros include an intuitive platform, strong customer support, and good integration options. Cons may involve the need for further enhancements in certain advanced features and pricing considerations for smaller companies.

How can I purchase Velvet’s services?

Interested users can purchase Velvets services directly through their website or by contacting their sales team for more information and tailored solutions.

What is the cancellation or refund policy for Velvet?

Velvet typically has a cancellation policy that allows users to terminate their subscription with notice. Refund policies may vary, so it is advisable to review the terms and conditions or contact customer support for specific details.

Who uses Velvet?

Velvet is used by a wide range of organisations including corporate HR departments, recruitment agencies, and educational institutions looking to streamline their hiring processes.

What are the common use cases for Velvet?

Common use cases for Velvet include managing job postings, tracking applicant progress, conducting interviews, and generating reports on recruitment metrics.

Why choose Velvet over other options?

Choosing Velvet offers advantages such as an emphasis on user experience, a comprehensive feature set tailored to modern recruitment needs, and strong customer support, which may appeal to those seeking an effective recruitment solution.

How easy is it to set up Velvet?

Setting up Velvet is designed to be quick and efficient, with step-by-step guidance and dedicated support to assist users during the initial configuration.

Does Velvet offer training or tutorials?

Yes, Velvet provides various training resources, including webinars, tutorials, and documentation to help users familiarise themselves with the platform and its features.

What languages does Velvet support?

Velvet supports multiple languages, making it accessible to a diverse user base and facilitating global recruitment processes.

What problems does Velvet solve?

Velvet addresses common recruitment challenges such as inefficient hiring processes, poor candidate experiences, and difficulties in tracking applicant progress, ultimately streamlining recruitment for organisations.

Is Velvet worth the investment?

Many users find Velvet to be a worthwhile investment due to its robust features and positive impact on recruitment efficiency, though individual experiences may vary based on specific organisational needs and budget.