Visier

Frequently Asked Questions about Visier

Who are Visier?

Visier is a leading provider of cloud-based analytics solutions designed specifically for human resources (HR) and workforce management. Founded in 2010, the company focuses on delivering insights that help organisations make data-driven decisions regarding their workforce.

What are Visiers products?

Visiers primary products include Visier People, which offers advanced analytics capabilities for HR professionals, and Visier Workforce Planning, which helps organisations optimise their workforce through data-driven planning and forecasting.

What services do Visier offer?

Visier provides a range of services including data integration, consulting, and customer support, aimed at ensuring clients can effectively implement and utilise their analytics solutions.

What type of companies do Visiers products suit?

Visiers products are suitable for medium to large enterprises across various industries, including technology, healthcare, finance, and retail, that seek to enhance their HR capabilities through data analytics.

How much does Visiers product cost?

The cost of Visiers products varies based on the specific solutions chosen, the number of users, and the scope of implementation. Interested parties are encouraged to contact Visier for a tailored quote.

Does Visier offer a free trial?

Visier does not typically offer a free trial of their products. However, prospective customers can request a demo to experience the platforms capabilities before making a purchase.

What discounts does Visier offer on their products?

Visier may offer discounts based on contract length or volume purchasing. It is advisable to inquire directly with their sales team for details on any available discounts.

Are there any hidden fees or additional costs with Visier?

Visier aims for transparency in pricing; however, additional costs may arise from custom integrations or additional services. Clients should review their contract for complete details.

Who uses Visiers products?

Visiers products are used by HR professionals, business leaders, and analysts within organisations that require advanced analytics to inform their workforce strategies.

What are the main features of Visiers products/services?

Main features include workforce analytics, predictive analytics, visual dashboards, data integration capabilities, and advanced reporting tools tailored for HR decision-making.

How does Visier compare to its competitors?

Visier is often noted for its comprehensive analytics capabilities and user-friendly interface, which distinguishes it from competitors such as Workday and SAP SuccessFactors. The specific choice may depend on individual business needs.

Is Visiers platform easy to use?

Visiers platform is designed with user experience in mind, making it accessible for HR professionals with varying levels of technical expertise.

How easy is it to set up Visiers product or service?

Setting up Visier typically involves data integration and customisation, which can be managed with support from Visiers implementation team, ensuring a smooth onboarding process.

Is Visier reliable?

Visier is regarded as a reliable provider in the HR analytics space, with a strong track record and positive customer testimonials supporting its service quality.

Does Visier offer customer support?

Yes, Visier provides customer support to assist users with any inquiries or issues they may encounter while using their products.

How secure is Visiers platform?

Visier takes data security seriously, employing robust measures including encryption, compliance with industry standards, and regular security audits to protect client data.

Does Visier integrate with other tools or platforms?

Yes, Visier can integrate with various HR systems and data sources, enhancing its analytics capabilities by bringing together data from multiple platforms.

Can I use Visier on mobile devices?

Visiers platform is primarily designed for desktop use; however, it is accessible via mobile devices through web browsers, making it convenient for on-the-go access.

What do users say about Visier?

User feedback on Visier is generally positive, highlighting its intuitive interface and powerful analytics capabilities. Some users note a learning curve in harnessing the full potential of the platform.

What are the pros and cons of Visier?

Pros: Comprehensive analytics, user-friendly interface, strong data visualisation capabilities.
Cons: Potentially high cost for smaller organisations, initial setup complexity.

How can I purchase Visiers services?

To purchase Visiers services, interested customers can visit the Visier website and contact the sales team for a consultation and pricing information.

What is the cancellation or refund policy for Visier?

Visiers cancellation and refund policy can vary based on contract terms. Clients should consult their service agreement for specific details.

What are the common use cases for Visier?

Common use cases for Visier include workforce planning, employee retention analysis, diversity and inclusion metrics, and overall HR performance improvement.

Why choose Visier over other options?

Choosing Visier may provide advantages such as specialised HR analytics, a strong focus on workforce insights, and a supportive customer service experience compared to other analytics providers.

Does Visier offer training or tutorials?

Yes, Visier offers training resources and tutorials to help users effectively navigate and utilise their platform.

What languages does Visier support?

Visier primarily supports English; however, they may offer additional language support depending on client needs and regional availability.

What problems does Visier solve?

Visier helps organisations solve problems related to workforce insights, employee turnover, strategic workforce planning, and optimising HR decision-making through data analysis.

Is Visier worth the investment?

Whether Visier is worth the investment depends on the specific needs of an organisation. Companies seeking robust HR analytics capabilities may find significant value in Visiers offerings.