Visitly

Frequently Asked Questions about Visitly

Who are Visitly?

Visitly is a technology company that provides innovative solutions for visitor management and check-in processes. The company aims to streamline the way organisations handle visitor interactions and maintain security protocols.

What are Visitlys products?

Visitly offers a range of products including visitor management software, self-service check-in kiosks, and integrations with existing security systems. Their products are designed to enhance the visitor experience while ensuring safety and compliance.

What services do Visitly offer?

Visitly provides services such as setup and configuration of their visitor management systems, training for staff on how to use their products, and ongoing technical support to ensure smooth operations.

What type of companies do Visitlys products suit?

Visitlys products are suitable for various types of organisations, including corporate offices, educational institutions, healthcare facilities, and any business that requires effective management of visitor access and security.

How much does Visitlys product cost?

The cost of Visitlys products varies based on the specific solutions chosen and the scale of implementation. Pricing details can be obtained by contacting Visitly directly through their website.

Does Visitly offer a free trial?

Yes, Visitly offers a free trial for prospective customers to evaluate their products and see how they can benefit their organisation before committing to a purchase.

What discounts does Visitly offer on their products?

Visitly may offer promotional discounts or packages, particularly for long-term contracts or larger organisations. It is advisable to inquire directly for any current offers.

Are there any hidden fees or additional costs with Visitly?

Visitly is transparent about its pricing, and any potential additional costs, such as for premium features or extended support, are communicated upfront. Prospective customers should verify this during the consultation process.

Who uses Visitlys products?

Visitlys products are used by a diverse range of clients, including large corporations, small businesses, educational institutions, and healthcare providers, all seeking to improve their visitor management processes.

What are the main features of Visitlys products/services?

Main features of Visitly’s products include digital check-in, visitor tracking, notification systems for hosts, customisable visitor registration forms, and integration capabilities with other security systems.

How does Visitly compare to its competitors?

Visitly differentiates itself from competitors through its user-friendly interface, robust feature set, and strong customer support. However, specific comparisons would depend on the particular needs and preferences of each organisation.

Is Visitlys platform easy to use?

Yes, Visitlys platform is designed to be user-friendly, allowing both visitors and staff to navigate the system easily without needing extensive training.

How easy is it to set up Visitlys product or service?

Setting up Visitlys products is straightforward, with dedicated support provided during the installation process to ensure that systems are configured correctly and efficiently.

Is Visitly reliable?

Visitly has a reputation for reliability, with many clients reporting high satisfaction rates regarding the performance and stability of their products.

Does Visitly offer customer support?

Yes, Visitly provides customer support through various channels, including email, phone, and live chat, to assist users with any issues they may encounter.

How secure is Visitly’s platform?

Visitly takes security seriously, employing industry-standard encryption and data protection measures to safeguard user information and ensure secure visitor management.

Does Visitly integrate with other tools or platforms?

Yes, Visitly supports integration with various third-party tools and platforms, allowing organisations to enhance their existing systems and workflows seamlessly.

Can I use Visitly on mobile devices?

Visitly’s platform is accessible on mobile devices, enabling visitors and staff to manage check-ins and related tasks on the go.

What do users say about Visitly?

Users generally express positive feedback regarding Visitly, highlighting its ease of use, efficient visitor management capabilities, and responsive customer service.

What are the pros and cons of Visitly?

Pros of Visitly include its user-friendly interface, comprehensive features, and strong customer support. Cons may include limited customisation options for specific organisational needs.

How can I purchase Visitly’s services?

Interested customers can purchase Visitly’s services directly through their website or by contacting their sales team for more information and personalised assistance.

What is the cancellation or refund policy for Visitly?

Visitly has a defined cancellation and refund policy, which is typically outlined during the purchase process. Customers should review these terms carefully before committing.

Who uses Visitly?

Visitly is used by a variety of organisations across different sectors, including corporate offices, schools, hospitals, and event venues, all looking to improve their visitor management systems.

What are the common use cases for Visitly?

Common use cases for Visitly include managing guest check-ins at corporate offices, tracking visitor attendance at events, and ensuring compliance with security protocols in various facilities.

Why choose Visitly over other options?

Choosing Visitly may be advantageous for organisations seeking an intuitive, reliable, and secure visitor management solution that offers robust features and excellent customer support.

How easy is it to set up Visitly?

Visitly is designed for easy setup, with a guided installation process and support from the Visitly team to ensure a smooth transition to their system.

Does Visitly offer training or tutorials?

Yes, Visitly provides training resources and tutorials to help users become familiar with the platform and maximise the benefits of its features.

What languages does Visitly support?

Visitly primarily supports English, but users should contact them for information on additional language support options.

What problems does Visitly solve?

Visitly addresses common issues related to visitor management, such as inefficient check-in processes, security concerns, and the need for accurate visitor tracking and reporting.

Is Visitly worth the investment?

Many organisations find Visitly to be a worthwhile investment due to its ability to enhance visitor management efficiency, improve security, and provide a better experience for both visitors and hosts.