Wallarm WAF

Frequently Asked Questions about Wallarm

Who are Wallarm?

Wallarm is a cybersecurity company that provides application security solutions. Their focus is on protecting web applications and APIs from various threats, employing machine learning and automated security techniques to ensure robust defence against cyber attacks.

What are Wallarms products?

Wallarm offers several products, including Wallarm WAF (Web Application Firewall), Wallarm API Security, and Wallarm Security Intelligence. These products are designed to secure applications and APIs throughout their lifecycle while providing visibility and compliance features.

What services do Wallarm offer?

Wallarm offers a range of services including vulnerability assessment, threat detection, incident response, and managed security services. They also provide training and support services to help clients optimise their security posture.

What type of companies do Wallarms products suit?

Wallarms products are suitable for companies of all sizes, particularly those with a strong reliance on web applications and APIs. This includes sectors such as finance, e-commerce, healthcare, and any organisation that requires secure online services.

How much do Wallarms products cost?

The pricing for Wallarms products varies based on the size of the organisation, the number of applications, and the specific services required. For exact pricing, it is recommended to contact Wallarm directly for a customised quote.

Does Wallarm offer a free trial?

Yes, Wallarm offers a free trial for potential customers to evaluate their products. This allows users to experience the features and capabilities before making a purchasing decision.

What discounts does Wallarm offer on their products?

Wallarm may provide discounts for annual subscriptions or for educational and non-profit organisations. For specific discount information, it is advisable to contact Wallarms sales team.

Are there any hidden fees or additional costs with Wallarm?

Wallarm aims to maintain transparency in its pricing structure. However, additional costs may arise depending on the specific configuration and customisation needs. It is recommended to clarify these details during the sales process.

Who uses Wallarms products?

Wallarms products are used by a diverse range of organisations, including large enterprises, small to medium-sized businesses, and governmental agencies. Industries such as technology, finance, and healthcare frequently utilise Wallarm for its robust security solutions.

What are the main features of Wallarms products/services?

Main features of Wallarms products include real-time threat detection, automated security policy enforcement, API security, comprehensive reporting and analytics, as well as integration with CI/CD pipelines for DevSecOps practices.

How does Wallarm compare to its competitors?

Wallarm differentiates itself through its use of machine learning and automation, providing a proactive approach to security. While many competitors offer similar services, Wallarms focus on application-layer security and ease of integration into existing workflows sets it apart.

Is Wallarms platform easy to use?

Wallarms platform is designed with user experience in mind, featuring an intuitive interface that simplifies configuration and monitoring. Users typically find it straightforward to navigate and operate.

How easy is it to set up Wallarms product or service?

Setting up Wallarms product is generally a simple process, aided by comprehensive documentation and support resources. Most organisations can integrate Wallarm into their existing infrastructure with minimal disruption.

Is Wallarm reliable?

Wallarm is regarded as a reliable solution in the cybersecurity space, with a strong track record of protecting applications from various types of attacks. Clients often report high levels of satisfaction with the performance and reliability of Wallarms services.

Does Wallarm offer customer support?

Yes, Wallarm provides customer support through various channels including email, phone, and online resources. They also offer a knowledge base and community forums for additional assistance.

How secure is Wallarm’s platform?

Wallarm employs a robust security framework, including encryption, secure data handling practices, and regular security audits. Their platform is designed to provide comprehensive protection against cyber threats.

Does Wallarm integrate with other tools or platforms?

Yes, Wallarm integrates with various development and security tools, including CI/CD systems, SIEMs, and incident management platforms. This allows for streamlined workflows and enhanced security measures across the development lifecycle.

Can I use Wallarm on mobile devices?

Wallarms web-based platform is accessible via mobile devices, allowing users to monitor and manage their security settings on the go, although the primary usage is recommended on desktop devices for optimal functionality.

What do users say about Wallarm?

Users generally commend Wallarm for its effective security measures and ease of use. Many reviews highlight the proactive threat detection capabilities and the quality of customer support. However, some users suggest improvements in the reporting features.

What are the pros and cons of Wallarm?

Pros: Effective threat detection, user-friendly interface, strong customer support, comprehensive API security features.
Cons: Some users report a learning curve for advanced features, and certain integrations may require additional configuration.

How can I purchase Wallarm’s services?

Wallarms services can be purchased directly through their website or by contacting their sales team for a tailored solution. A consultation may be offered to discuss specific needs and requirements.

What is the cancellation or refund policy for Wallarm?

Wallarm offers a cancellation policy that allows customers to discontinue their service as outlined in their agreement. Refunds may be considered on a case-by-case basis, typically depending on the terms of the service agreement.

Who uses Wallarm?

Wallarm is used by various organisations, including those in the technology, financial services, healthcare, and retail sectors, where secure application deployment is crucial.

What are the common use cases for Wallarm?

Common use cases for Wallarm include protecting e-commerce platforms, securing APIs in mobile applications, safeguarding sensitive financial transactions, and ensuring compliance with data protection regulations.

Why choose Wallarm over other options?

Choosing Wallarm may be beneficial for organisations seeking a comprehensive and automated approach to application security, especially those that require advanced features like real-time threat detection and easy integration with existing systems.

How easy is it to set up Wallarm?

Setting up Wallarm is generally straightforward, with automated deployment options and guided configurations to assist users through the initial setup process.

Does Wallarm offer training or tutorials?

Yes, Wallarm provides training resources and tutorials to help users understand their products and make the most of the available features. This includes documentation, webinars, and community support.

What languages does Wallarm support?

Wallarm primarily supports English, but their platform may offer localised content and support in other languages depending on the region and customer need.

What problems does Wallarm solve?

Wallarm addresses various security challenges, including protecting against web application attacks such as SQL injection, cross-site scripting (XSS), and API vulnerabilities, thereby enhancing an organisations overall security posture.

Is Wallarm worth the investment?

Many organisations find Wallarm to be a worthwhile investment due to its effective threat protection capabilities, ease of integration, and comprehensive security features. However, the value will depend on specific organisational needs and risk profiles.