Wasabi

Frequently Asked Questions about Wasabi

Who are Wasabi?

Wasabi is a cloud storage provider that offers high-performance data storage solutions. Founded in 2015, the company focuses on providing reliable, affordable, and scalable cloud storage services designed to meet the needs of businesses of all sizes.

What are Wasabis products?

Wasabis primary product is its cloud storage service, which provides secure, fast, and scalable storage for data. Their service includes features such as data retrieval, backup, and archiving solutions, making it suitable for various applications, including video storage, data analytics, and backup solutions.

What services do Wasabi offer?

Wasabi offers a range of services including cloud storage, data backup, disaster recovery, and data archiving. They also provide APIs for integration, allowing users to effectively manage and retrieve their data.

What type of companies do Wasabis products suit?

Wasabis products are suitable for a wide range of companies, including those in media and entertainment, healthcare, finance, and any business that requires reliable and cost-effective cloud storage for large volumes of data.

How much does Wasabis product cost?

Wasabi offers a straightforward pricing model based on the amount of data stored, with no egress fees for data retrieval. As of October 2023, the pricing starts at £5.45 per terabyte per month, making it a competitive option in the cloud storage market.

Does Wasabi offer a free trial?

Yes, Wasabi offers a free trial that allows potential customers to test their services before committing. This trial typically includes a limited amount of free storage for a specified period.

What discounts does Wasabi offer on their products?

Wasabi provides volume discounts for businesses that require large amounts of storage. Customers can contact Wasabis sales team for specific pricing based on their needs.

Are there any hidden fees or additional costs with Wasabi?

No, Wasabi does not have hidden fees. Their pricing model is transparent, and customers only pay for the storage they use, without additional costs for data retrieval or API calls.

Who uses Wasabis products?

Wasabis products are used by a diverse range of organisations, including small businesses, large enterprises, media companies, healthcare providers, and educational institutions, all of whom require secure and scalable cloud storage solutions.

What are the main features of Wasabis products/services?

Main features of Wasabis services include high-speed data access, scalable storage options, no egress fees, robust security measures, and a simple pricing structure. Additionally, Wasabi offers data integrity checks and compliance with various regulatory standards.

How does Wasabi compare to its competitors?

Wasabi is often noted for its competitive pricing and lack of egress fees compared to other cloud storage providers. While it may not offer as many features as some competitors, its focus on cost-effectiveness and performance makes it a strong contender in the market.

Is Wasabis platform easy to use?

Yes, Wasabis platform is designed to be user-friendly. The interface is intuitive, and the setup process is straightforward, allowing users to quickly begin storing and managing their data.

How easy is it to set up Wasabis product or service?

Setting up Wasabis service is generally quick and easy. Users can create an account and start configuring their storage in a matter of minutes, with detailed documentation available to assist in the process.

Is Wasabi reliable?

Wasabi is known for its high reliability, with a commitment to 99.999999999% (11 nines) data durability. They offer strong service level agreements (SLAs) that guarantee uptime and data integrity.

Does Wasabi offer customer support?

Yes, Wasabi provides customer support through various channels, including email and live chat. They also have extensive online documentation and resources to help users troubleshoot and resolve issues.

How secure is Wasabi’s platform?

Wasabi employs multiple layers of security, including data encryption at rest and in transit, as well as compliance with various industry standards such as GDPR and HIPAA. Their data centres are also equipped with advanced physical security measures.

Does Wasabi integrate with other tools or platforms?

Yes, Wasabi integrates with a wide range of third-party applications and tools, including backup and disaster recovery solutions, making it compatible with various workflows and systems used by businesses.

Can I use Wasabi on mobile devices?

While Wasabi does not have a dedicated mobile app, users can access their cloud storage through web browsers on mobile devices, allowing for data management on the go.

What do users say about Wasabi?

Users generally praise Wasabi for its affordability, performance, and ease of use. Some feedback highlights its straightforward pricing model and reliability, while others note that the lack of certain advanced features may not suit every user’s needs.

What are the pros and cons of Wasabi?

Pros: Competitive pricing, high reliability, no egress fees, user-friendly interface, and strong security measures.
Cons: Limited advanced features compared to some competitors and no dedicated mobile application.

How can I purchase Wasabi’s services?

Users can purchase Wasabis services directly through their website by creating an account and selecting a storage plan that meets their needs.

What is the cancellation or refund policy for Wasabi?

Wasabi offers a flexible cancellation policy. Users can cancel their service at any time, and they will only be charged for the storage they have used up until the cancellation date. Refunds are not typically provided for unused services.

What are the common use cases for Wasabi?

Common use cases for Wasabi include data backup, media and video storage, long-term data archiving, and storage for big data analytics. Businesses often utilise Wasabi for cost-effective solutions to store and manage large amounts of data.

Why choose Wasabi over other options?

Choosing Wasabi may be advantageous for those seeking a cost-effective cloud storage solution with no egress fees, high durability, and ease of use. Its straightforward pricing and reliable performance are also significant factors for many users.

How easy is it to set up Wasabi?

The setup process for Wasabi is designed to be user-friendly, allowing users to create an account and start using their services quickly. Comprehensive support and documentation are available to assist with the setup.

Does Wasabi offer training or tutorials?

Yes, Wasabi provides various resources, including tutorials and documentation, to help users understand and effectively utilise their services. This includes guides on setup, integration, and best practices for data management.

What languages does Wasabi support?

Wasabi’s platform is primarily supported in English. However, they may provide documentation and support in other languages depending on the region and customer needs.

What problems does Wasabi solve?

Wasabi addresses several key problems, including the need for affordable and scalable cloud storage solutions, lack of transparency in pricing, and the challenge of high costs associated with data retrieval in other cloud services.

Is Wasabi worth the investment?

For businesses requiring reliable and cost-effective cloud storage, Wasabi is often considered a worthwhile investment due to its competitive pricing, high durability, and ease of use. However, the value will depend on the specific needs and circumstances of the user.