Wiz

Frequently Asked Questions about Wiz

Who are Wiz?

Wiz is a leading cloud security company that provides an agentless, unified platform to help organisations secure their cloud infrastructure. Founded in 2020, Wiz has rapidly become a global leader in cloud-native security, offering comprehensive visibility, threat detection, and risk management across cloud environments.

What are Wiz’s products?

Wiz offers a single, integrated cloud security platform that includes:

• Cloud Security Posture Management (CSPM)
• Cloud Infrastructure Entitlement Management (CIEM)
• Vulnerability Management
• Workload Protection
• Wiz Code – for shift-left security in development pipelines
• Runtime Detection – to identify live threats across workloads and services

What services do Wiz offer?

Wiz provides a wide range of services, including continuous security scanning, threat intelligence, compliance reporting, vulnerability management, and integration support. Their platform also enables collaboration between security and DevOps teams to ensure faster and safer cloud deployments.

What type of companies do Wiz’s products suit?

Wiz is ideal for medium to large enterprises operating in the cloud, especially those with complex, multi-cloud environments. It suits industries such as finance, retail, healthcare, technology, and government organisations that prioritise robust cloud security and compliance.

How much does Wiz’s product cost?

Pricing for Wiz is bespoke and based on factors such as cloud footprint, the number of assets, and specific feature requirements. Organisations typically need to engage with the Wiz sales team to receive a tailored quote.

Does Wiz offer a free trial?

Yes, Wiz does offer a trial period or proof of concept (PoC) upon request, allowing prospective customers to evaluate the platform’s capabilities in their own environment before committing.

What discounts does Wiz offer on their products?

Discounts may be available depending on contract length, volume, or enterprise agreements. Non-profit organisations and educational institutions may also qualify for special pricing.

Are there any hidden fees or additional costs with Wiz?

Wiz’s pricing is transparent and based on usage tiers. However, as with any enterprise platform, it is advisable to clarify any potential additional charges related to premium support, extended data retention, or custom integrations during the purchasing process.

Who uses Wiz’s products?

Wiz is trusted by over 50% of the Fortune 100, including companies like Salesforce, Morgan Stanley, BMW, and ASOS. Its user base includes CISOs, cloud engineers, security analysts, DevSecOps teams, and compliance officers.

What are the main features of Wiz’s products/services?

Key features include:

• Agentless cloud scanning
• Security Graph for context-aware prioritisation
• Real-time risk detection
• Vulnerability and misconfiguration management
• Compliance automation
• DevSecOps integration
• Runtime threat detection

How does Wiz compare to its competitors?

Wiz is often preferred over competitors due to its agentless design, speed of deployment, comprehensive visibility, and advanced correlation engine. Unlike fragmented solutions, Wiz provides a unified view of security risks across the full stack of cloud services.

Is Wiz’s platform easy to use?

Yes, Wiz has an intuitive interface designed for ease of use by security, DevOps, and compliance teams alike. Its dashboard provides clear insights, with prioritisation that makes remediation straightforward.

How easy is it to set up Wiz’s product or service?

Very easy. Wiz connects directly to cloud APIs and requires no agents, making setup seamless and fast—often within minutes. It supports AWS, Azure, GCP, and Kubernetes environments out of the box.

Is Wiz reliable?

Absolutely. Wiz is known for its high reliability and performance. It provides consistent, real-time data and operates with minimal disruption, thanks to its non-intrusive, API-based scanning.

Does Wiz offer customer support?

Yes, Wiz provides excellent customer support, including 24/7 assistance, dedicated customer success teams, onboarding help, and detailed documentation. Premium support packages are also available.

How secure is Wiz’s platform?

Security is core to Wiz’s own infrastructure. The platform adheres to industry best practices, including data encryption, role-based access controls, and regular third-party audits. Wiz is compliant with key standards such as SOC 2 and ISO 27001.

Does Wiz integrate with other tools or platforms?

Yes, Wiz integrates with a wide range of third-party tools such as Jira, ServiceNow, Slack, Splunk, and SIEM/SOAR platforms. It also supports API access for custom workflows and automation.

Can I use Wiz on mobile devices?

Wiz is primarily a web-based platform optimised for desktop and browser use. While not mobile-first, users can access dashboards and alerts from mobile browsers as needed.

What do users say about Wiz?

Users consistently praise Wiz for its ease of use, speed of deployment, and deep visibility into cloud environments. Many cite the platform’s clarity, intuitive design, and ability to surface critical issues quickly as key differentiators.

What are the pros and cons of Wiz?

Pros:

• Agentless and fast deployment
• Broad cloud support
• Unified security graph for contextual prioritisation
• Seamless integration with DevOps tools
• Excellent customer support

Cons:

• Premium pricing model
• Primarily focused on cloud (less relevant for hybrid/on-prem setups)

How can I purchase Wiz’s services?

To purchase Wiz, you can contact their sales team directly through their website or via authorised partners. A custom demonstration and quote will typically be arranged based on your organisation’s specific needs.

What is the cancellation or refund policy for Wiz?

Wiz typically operates on annual contracts. Terms of cancellation and refund are subject to individual agreements and should be discussed with the sales representative during procurement.

What are the common use cases for Wiz?

Common use cases include:

• Cloud infrastructure security
• Continuous compliance monitoring
• DevSecOps enablement
• Vulnerability and risk management
• Multi-cloud visibility and governance
• Threat detection and incident response

Why choose Wiz over other options?

Wiz stands out due to its unique agentless architecture, comprehensive security coverage, and powerful correlation engine. It offers one of the most complete and user-friendly solutions for securing modern cloud environments.

How easy is it to set up Wiz?

Setup is straightforward and can typically be completed within an hour. No agents or complex configurations are required—just API-level access to your cloud accounts.

Does Wiz offer training or tutorials?

Yes. Wiz provides extensive onboarding materials, user guides, video tutorials, and live training sessions. Dedicated support teams are also available to assist with adoption and best practices.

What languages does Wiz support?

Wiz’s interface and documentation are primarily in English, although support for other languages may be available upon request, particularly in enterprise agreements.

What problems does Wiz solve?

Wiz helps organisations solve key cloud security challenges, including:

• Lack of visibility into multi-cloud risks
• Slow detection of vulnerabilities and misconfigurations
• Fragmented security tooling
• Compliance management at scale
• Limited collaboration between security and DevOps teams

Is Wiz worth the investment?

Yes. For organisations operating in the cloud, Wiz provides significant ROI through improved security posture, faster threat detection, streamlined compliance, and reduced operational burden.