Wowza

Frequently Asked Questions about Wowza

Who are Wowza?

Wowza is a technology company that provides robust streaming solutions for live and on-demand video content. Founded in 2007, Wowza has established itself as a leader in the streaming media industry, helping businesses and organisations deliver high-quality video experiences across various platforms.

What are Wowzas products?

Wowza offers several products, including Wowza Streaming Engine, which is a powerful media server software for live and on-demand streaming, and Wowza Cloud, a fully managed cloud service for scalable video streaming. Additionally, Wowza offers SDKs for developers to integrate streaming capabilities into their applications.

What services do Wowza offer?

Wowza provides services such as video streaming, transcoding, content delivery network (CDN) integration, and live event streaming support. They also offer professional services for custom implementations and ongoing technical support.

What type of companies do Wowzas products suit?

Wowzas products are suitable for a variety of companies, including media and entertainment companies, educational institutions, corporations looking for internal video solutions, and any business that requires reliable streaming capabilities for audiences of any size.

How much does Wowzas product cost?

Wowzas pricing varies depending on the product and deployment method (on-premises or cloud). For detailed pricing information, it is best to consult the Wowza website or contact their sales team for a tailored quote based on specific needs.

Does Wowza offer a free trial?

Yes, Wowza offers a free trial for their Wowza Streaming Engine and Wowza Cloud services. Users can sign up on their website to explore the features and capabilities before making a commitment.

What discounts does Wowza offer on their products?

Wowza occasionally provides discounts for annual subscriptions, educational institutions, and non-profit organisations. It is advisable to check their website or contact sales for the latest promotions and offers.

Are there any hidden fees or additional costs with Wowza?

Wowzas pricing model is transparent, and any additional costs, such as for additional bandwidth or storage, are clearly outlined. It is recommended to review the pricing details on their website or consult with the sales team for clarity on potential extra costs.

Who uses Wowzas products?

Wowzas products are used by a diverse range of clients, including broadcasters, OTT platforms, educational institutions, corporate training departments, and event organisers who require reliable video streaming solutions.

What are the main features of Wowzas products/services?

Key features of Wowzas products include live and on-demand streaming, multi-protocol support (including HLS, RTMP, and MPEG-DASH), adaptive bitrate streaming, transcoding, and integration with various CDNs and third-party services.

How does Wowza compare to its competitors?

Wowza is known for its flexibility and scalability compared to competitors. While other solutions may focus on specific areas, Wowza provides a comprehensive suite that covers both live and on-demand streaming needs, making it suitable for varied use cases.

Is Wowzas platform easy to use?

Wowzas platform is designed to be user-friendly, with an intuitive interface and comprehensive documentation. However, some technical knowledge may be beneficial for advanced configurations and setups.

How easy is it to set up Wowzas product or service?

Setting up Wowzas services can be straightforward, especially with the provided setup guides and documentation. Users can typically get started quickly, although more complex configurations may require additional time and expertise.

Is Wowza reliable?

Wowza is regarded as a reliable streaming solution provider, with a strong track record of uptime and performance. Their technology is used by many high-profile clients, which attests to their reliability in various operational contexts.

Does Wowza offer customer support?

Yes, Wowza offers customer support through various channels, including email, phone, and online resources. They also provide a community forum and knowledge base to assist users in troubleshooting and optimising their streaming solutions.

How secure is Wowza’s platform?

Wowza takes security seriously and implements various measures to protect data and streaming content. This includes support for encryption protocols and secure token authentication to ensure that content is delivered securely.

Does Wowza integrate with other tools or platforms?

Yes, Wowza integrates with a wide range of third-party tools and platforms, including content delivery networks (CDNs), video players, and analytics tools, allowing users to create a customised streaming environment.

Can I use Wowza on mobile devices?

Yes, Wowza supports mobile streaming, enabling users to deliver content to mobile devices via adaptive bitrate streaming and various protocols, ensuring a smooth viewing experience across different screen sizes.

What do users say about Wowza?

Users generally praise Wowza for its powerful features and flexibility, although some note a learning curve for more advanced functionalities. Customer reviews often highlight the quality of support and documentation provided.

What are the pros and cons of Wowza?

Pros of Wowza include robust features, scalability, and reliable customer support. Cons may include a potentially steep learning curve for new users and varying pricing based on usage, which may be less appealing for smaller organisations.

How can I purchase Wowza’s services?

Wowzas services can be purchased directly through their website, where users can choose between licensing options for Wowza Streaming Engine or subscription plans for Wowza Cloud. Consultation with their sales team is also an option for custom needs.

What is the cancellation or refund policy for Wowza?

Wowzas cancellation and refund policy may vary depending on the specific product and service agreement. It is recommended to review their terms of service or contact their customer support for detailed information regarding cancellations and refunds.

Who uses Wowza?

Wowza is used by a variety of clients, including large media companies, educational institutions, corporate entities, and event producers looking to deliver high-quality streaming experiences.

What are the common use cases for Wowza?

Common use cases for Wowza include live broadcasting of events, on-demand video delivery for educational content, corporate training sessions, and real-time streaming for sports and entertainment.

Why choose Wowza over other options?

Choosing Wowza may be beneficial for organisations that require a flexible, scalable, and feature-rich streaming solution. Its comprehensive support for various streaming protocols and robust customer service make it an attractive choice.

How easy is it to set up Wowza?

The setup process for Wowza is designed to be straightforward, with ample documentation and support resources available. Users can typically configure basic settings quickly, although advanced setups may require additional expertise.

Does Wowza offer training or tutorials?

Yes, Wowza provides a range of training resources, including tutorials, webinars, and documentation, to help users better understand and utilise their products effectively.

What languages does Wowza support?

Wowza primarily supports English, but their documentation and interface may also be available in other languages depending on the product and user needs. Users should check the specific offerings on the Wowza website.

What problems does Wowza solve?

Wowza addresses several challenges in video streaming, including the need for reliable live and on-demand streaming, multi-platform compatibility, and scalability to handle varying audience sizes and engagement levels.

Is Wowza worth the investment?

Whether Wowza is worth the investment depends on the specific needs of the organisation. For businesses requiring robust streaming capabilities and support, Wowza can provide significant value and return on investment through enhanced audience engagement and content delivery.