ZooEasy

Frequently Asked Questions about ZooEasy

Who are ZooEasy?

ZooEasy is a software company that provides management solutions specifically designed for animal breeders and organisations. Founded with the aim of simplifying the breeding process, ZooEasy offers tools that help users manage breeding records, pedigree information, and health details of their animals.

What are ZooEasys products?

ZooEasy’s main product is its breeding management software, which includes features for recording and tracking animal data, managing pedigrees, and performing health assessments. The software is tailored for various types of animal breeding, including dogs, cats, horses, and more.

What services do ZooEasy offer?

ZooEasy offers a range of services including software licensing, customer support, data migration assistance, and training sessions for users to maximise the use of the software. They also provide regular updates and enhancements to their platform.

What type of companies do ZooEasys products suit?

ZooEasys products are suitable for breeders of all sizes, from hobby breeders to larger breeding organisations. Additionally, veterinary practices and animal shelters may find the software beneficial for managing and tracking animal health and breeding records.

How much does ZooEasys product cost?

The pricing for ZooEasys software varies based on the specific needs and size of the organisation. They offer different licensing options, including annual subscriptions. Prospective users are encouraged to contact ZooEasy for a detailed quote tailored to their requirements.

Does ZooEasy offer a free trial?

Yes, ZooEasy offers a free trial period for new users to explore the softwares features and functionalities before committing to a purchase.

What discounts does ZooEasy offer on their products?

ZooEasy occasionally offers discounts and promotional pricing for new users or during specific events. It is advisable to check their website or subscribe to their newsletter for the latest information on available discounts.

Are there any hidden fees or additional costs with ZooEasy?

ZooEasy aims to provide transparent pricing. There are no hidden fees; however, additional costs may arise if users require customisation or extra support services beyond the standard offerings.

Who uses ZooEasys products?

ZooEasys products are used by animal breeders, veterinarians, and animal welfare organisations. They cater to a wide variety of users who need efficient management of animal breeding and health records.

What are the main features of ZooEasys products/services?

Main features of ZooEasy include pedigree tracking, health record management, breeding plans, reporting tools, and user-friendly interfaces. The platform is designed to streamline the breeding process and improve record-keeping.

How does ZooEasy compare to its competitors?

ZooEasy is known for its user-friendly interface and specific focus on animal breeding management, differentiating it from more general software solutions. While some competitors may offer broader functionalities, ZooEasy focuses on providing tailored features for breeders.

Is ZooEasys platform easy to use?

Yes, ZooEasy’s platform is designed with user experience in mind. The interface is intuitive, making it accessible for users with varying levels of technical expertise.

How easy is it to set up ZooEasys product or service?

Setting up ZooEasy is relatively straightforward. Users can follow the guided setup process, and the support team is available to assist with any questions during the installation phase.

Is ZooEasy reliable?

ZooEasy is considered a reliable solution for animal breeders, with a strong track record of customer satisfaction. The platform is regularly updated and maintained to ensure consistent performance.

Does ZooEasy offer customer support?

Yes, ZooEasy provides customer support through various channels, including email and online chat. They also offer a comprehensive knowledge base and resources for self-help.

How secure is ZooEasy’s platform?

ZooEasy prioritises user data security, implementing various measures such as encryption and regular security audits to protect sensitive information related to animal breeding and health records.

Does ZooEasy integrate with other tools or platforms?

ZooEasy offers integration capabilities with selected third-party tools, enhancing its functionality and allowing users to streamline their workflows across different platforms.

Can I use ZooEasy on mobile devices?

Yes, ZooEasy is optimised for mobile use, allowing users to access the platform and manage records from their smartphones and tablets, providing flexibility in managing breeding operations on the go.

What do users say about ZooEasy?

User feedback on ZooEasy is generally positive, highlighting its ease of use, comprehensive features, and effective customer support. Users appreciate the specific focus on animal breeding needs.

What are the pros and cons of ZooEasy?

Pros: User-friendly interface, tailored features for animal breeding, reliable customer support, secure platform.
Cons: Some users may find specific advanced features lacking compared to more general management software.

How can I purchase ZooEasy’s services?

Users can purchase ZooEasy’s services directly through their website by selecting the appropriate subscription plan and completing the registration process.

What is the cancellation or refund policy for ZooEasy?

ZooEasy typically has a cancellation policy that allows users to terminate their subscription at any time. Refunds may vary based on usage and the terms outlined in the service agreement; users should consult ZooEasy’s policies for specific details.

What are the common use cases for ZooEasy?

Common use cases for ZooEasy include managing breeding records for dogs and cats, tracking health information for animals, and maintaining pedigree records for various species. The software is versatile for different breeding scenarios.

Why choose ZooEasy over other options?

Choosing ZooEasy is beneficial for those specifically in animal breeding due to its specialised features, ease of use, and dedicated support tailored to breeders’ needs, setting it apart from more general management solutions.

Does ZooEasy offer training or tutorials?

Yes, ZooEasy provides training resources and tutorials to help users understand the softwares functionalities and make the most of its features, ensuring a smooth onboarding process.

What languages does ZooEasy support?

ZooEasy primarily operates in English but may offer support in additional languages depending on the user base and specific needs. Users should check with customer support for the latest language options available.

What problems does ZooEasy solve?

ZooEasy addresses common challenges faced by animal breeders, including the need for efficient record-keeping, pedigree tracking, and health management, ultimately streamlining the breeding process and enhancing organisation.

Is ZooEasy worth the investment?

Many users find ZooEasy to be a worthwhile investment due to its specialised features, ease of use, and the significant time savings it offers in managing breeding operations.