Zoho Survey

Zoho Survey is an online survey tool designed to help businesses collect feedback, insights, and data from their customers and employees. With a user-friendly interface and a variety of customisation options, Zoho Survey enables users to create surveys that can be distributed across multiple platforms. Ideal for market research, customer satisfaction assessments, and employee engagement studies, this tool provides robust analytics to drive informed decision-making.

Core Features

• Customisable Templates: Choose from a variety of pre-built templates or create your own to suit specific needs.
• Question Types: Offers multiple question formats including multiple choice, rating scales, and open-ended questions.
• Logic and Branching: Utilise advanced logic to tailor surveys based on respondent answers, enhancing relevance.
• Multi-Channel Distribution: Share surveys via email, social media, or embed them on websites for maximum reach.
• Real-Time Analytics: Access instant insights with visual reports and dashboards that track responses and trends.
• Integration Capabilities: Seamlessly integrate with other Zoho applications and third-party tools to streamline workflows.
• Mobile-Friendly: Surveys are optimised for mobile devices, ensuring accessibility for all respondents.
• Data Security: Adheres to strict data protection standards, ensuring that all collected information is secure and confidential.

Benefits

• Enhanced Decision-Making: Gather actionable insights that inform business strategies and improve services.
• Improved Customer Engagement: Actively solicit feedback which fosters a sense of involvement among customers and employees.
• Cost-Effective Solution: Offers comprehensive capabilities at competitive pricing, making it accessible for businesses of all sizes.
• Time Efficiency: Simplified survey creation and distribution processes save time, allowing for faster data collection.
• Informed Product Development: Use feedback to drive product improvements and innovation based on real user experiences.